The Digital Goods Marketplace is a platform within the Singlife App where one can purchase digital vouchers or gift cards using the Singlife Lite Account or Singlife Account. Merchants on the platform include Amazon, GrabRide and GrabFood.

As long as you have access to the Singlife App and the Singlife Lite Account or the Singlife Account, you will be able to purchase digital vouchers or gift cards from the Digital Goods Marketplace.

1.       Download the Singlife App and register a Singlife ID.

2.       Log in to your account and click on the shop icon at the bottom navigation bar.

3.       Click on “Digital Goods Marketplace” to purchase digital vouchers or gift cards at great discounts.

You can purchase up to four digital vouchers or gift cards per transaction.

You can access the Digital Goods Marketplace to make another purchase once you have completed the first transaction. There is no limit to the number of purchases you can make in a day. 

No. You will have to complete the purchase for digital vouchers or gift cards from the first merchant in a transaction before proceeding to purchase digital vouchers or gift cards from the second merchant in a separate transaction.

You can access the Digital Goods Marketplace and browse available deals. However, you will be prompted to sign up for a Singlife Account before proceeding with payment.

The Singlife Lite Account is a digital wallet created for you to receive credits from Singlife. You do not have to apply for this. 

You can make payment for the digital vouchers or gift cards by using the credits in your Singlife Lite Account or the funds in your Singlife Account. 

You will not be able to top up or withdraw funds from your Singlife Lite Account. In order to do so, you will need to apply for a Singlife Account policy. The credits from your Singlife Lite Account will be transferred to your Singlife Account.

If you have a Singlife Account, you can use FAST or PayNow via your personal internet banking account(s) to fund your Singlife Account.

There is no option to top up the Singlife Lite Account. If you require more credits to make a purchase on the Digital Goods Marketplace, you’ll need to sign up for a Singlife Account. Once your plan is in-force, you’ll be able to use the funds in your Singlife Account to make these purchases.

You can use FAST or PayNow via your personal internet banking account(s) to fund your Singlife Account. Details can be found on the Singlife App.

If you are currently not a Singlife Account customer, you will need to sign up and complete the onboarding process before you can fund your account.

When using FAST (Fast and Secure Transactions) or PayNow, please allow up to three hours for your top-ups to be updated in your Singlife Account. Contact our customer service team if any top-up fails to show up after three hours, and we'll assist

All orders are processed instantly upon successful payment.

All digital vouchers or gift cards are available under the “My Purchases” tab on the Digital Goods Marketplace dashboard screen.

No, you can’t transfer purchased digital vouchers or gift cards to another user.

Please contact the Singlife customer service team for assistance.

No, transactions cannot be cancelled and refunds are not allowed. Please read all terms and conditions before proceeding with your purchase.

Please retry and contact the Singlife customer service team for assistance if the problem persists.

As long as you have a Singapore-registered mobile number, you will be able to make a purchase via your Singlife Lite Account credits or Singlife Account funds.

However, the digital vouchers or gift cards are only available for use in Singapore, unless otherwise stated. Please check the merchant’s terms and conditions before you proceed with your purchase.