How to make a claim
Let us guide you through the claim process
Complete the claim form
- Visit the form library below and download the relevant form.
- Complete the claim form and gather the documents required for the submission.
Refer to the "Claims Procedures at a Glance" (the cover page of the Claim Form) for information on the documents required.
Submit your claim online
Email us the complete set of the relevant claim documents and we will acknowledge your electronic claim submission within 2 business days.
Get in touch with our team
If you are still unsure, you may email us or contact us at:
Hotline: +65 6827 7991
Opening hours (excluding Public Holidays):
08:45am - 5:30pm, Mondays - Fridays
Download the relevant forms that you'll need
|Death Claim Form|
|Living Care / Living Care Plus Claim Form|
|Total Permanent Disability, Accidental Permanent Dismemberment, Disability Income & Advance Payment Benefit Claim Form|
|Daily Hospital Cash / Hospital Recuperation / Simple Fractures or Other Fractures Benefit Claim Form|
MINDEF and MHA Group Claim Hotline
Mondays to Fridays, excluding public holidays from 8:45 to 17:30