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Important Note

At Singapore Life Pte. Ltd. (“Singapore Life”), we believe that technology offers an improved solution to the consuming and confusing process of buying life insurance. Our goal is to pioneer an entirely new way that is easier, faster and just plain better. The Singapore Life website and its features are designed for use by Singapore residents who are at least 18 years of age and have otherwise reached the age of majority in his/her country. By accessing the Singapore Life website and its features, you represent and warrant that you have the right, authority, English literate and capacity to enter into these Terms of Use and that you meet all eligibility requirements. By accessing this website, you agree to be bound to these Terms of Use and our Data Protection Policy. If you do not agree to these Terms of Use and the Data Protection Policy, you should not access or use the website.

Permissible Use of Materials

The Singapore Life website and its contents are protected by copyright, trademark, and other intellectual property laws of Singapore. You can use the Singapore Life website for your personal, non-commercial use only. Any copies of information from the website that you use for permissible purposes must retain all copyright and other proprietary notices contained on the materials. Any use of content from our website is expressly prohibited without our prior written permission. You can request permission by contacting us at [email protected]. You may not use our material from our website, in a way that creates an impression of an affiliation, relationship or endorsement between us and any other party.

Third Party Content

This website provides links to other websites which are not controlled by us. Those links are provided for your own convenience only and we are not responsible for their use, effect or content. We make no representations or warranties as to, and accept no responsibility for, the accuracy of information on those sites, nor do we endorse any information, opinion, goods or services referred to on them. You acknowledge and agree that you access such websites at your own risk.

Limitation of Liability

Singapore Life, employees, officers and all other relevant third parties vendors, partners and distributors will not be liable for any actual, direct, indirect, incidental, consequential, special, exemplary, punitive or other damages, including loss of revenue or income, loss of principal, pain and suffering, emotional distress, or similar damages that result from the use of or the inability to use, the content on this site, even if Singapore Life or representative authorised by Singapore life has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

No Financial, Legal and Tax Advice

The Material on this website is of a general nature and for information only and is not intended to be financial advice or an offer or solicitation to sell any product or service. The Material and information does not take into account your particular investment objectives, financial situation and needs, legal, tax or accounting advice. Accordingly, you should assess whether the Material is appropriate in the light of your individual circumstances, and/or the individual circumstances of your employee or any person you are acting for, before acting or advising on the Material. If you are a policyholder, we recommend that you discuss any specific matters with your financial adviser prior to making any decisions. The information provided on this website is not written or intended as specific tax or legal advice, and may not be relied on for purposes of avoiding any federal tax penalties. Singapore Life, its employees and partners, are not authorised to give tax or legal advice. You are encouraged to seek advice about your specific circumstances from your own financial, tax, or legal adviser before making any financial decision.

Website Security and Virus

You should be aware that, in general, information sent through the Internet is not secured. Email services that may be provided through the Platforms generally are not encrypted and do not provide a secure and private means of communication with us. Certain services offered on the Platforms do provide a secure means to communicate with us, and you will be advised when you are using such a service. While Singapore Life may provide those technologies and use other reasonable precautions to protect confidential information and provide suitable security, we cannot guarantee that information transmitted through the Internet is secure, or that such transmissions will be free from delay, interruption, interception or error. To protect your own privacy, confidential and/or personal information should only be communicated via email when you are advised that you are using a secure mechanism. We cannot guarantee or warrant that any part of the Platforms, including files available for download, are free of viruses or other harmful code. It is your responsibility to take appropriate precautions, such as use of an anti-virus software package, to protect your computer hardware and software.


Distributor and its Representative and Customer (these three parties shall from now on be known as “User”) are responsible for maintaining the confidentiality of his User Name and User Password as well as for all activities that occur from their use. Singapore Life is entitled to accept User's instructions given via his User Name and User Password as valid and binding without the need for further inquiry or investigation even if User can prove that the instructions were not sent by him/her or sent without his/her authority. Singapore Life is entitled, at its discretion, to seek User's confirmation offline or require other additional authentication processes or methods, on any of his instructions as and when it so deems fit. User agrees that Singapore Life is not liable for any damage or loss resulting from any breach of security arising from User's failure to keep confidential his User Name and User Password and User shall defend, indemnify and hold Singapore Life harmless against all liability, loss, damage or costs and expenses arising or resulting from such access or use of the Secured Site. User must notify Singapore Life when he becomes aware of any loss or theft or unauthorised use of either his User Name and/or User Password and he shall give such details and assistance to Singapore Life as may reasonably be required. In such a case or if User desires to change his password or if User forgets his/her password, User can change his User Name and/or User Password on the Secured Site. However, until the change is effected, User shall be liable for all transactions carried out by the use of the User Name and/or Customer Password on the Secured Site. Where inaccurate information in Customer's account balances, or transaction history is detected or where there is any transaction occurring which User has not authorised, User must immediately inform Singapore Life failing which neither Singapore Life nor any of its officers, employees, or affiliates is to be liable to User or any third party. Singapore Life reserves the right to block access to the Secured Site at any time for any reason Singapore Life may require the use of encryption technology for certain transactions as a means of security. In such an event, Singapore Life has the right to require User to use such technology, at User's costs, in accessing and using the Secured Site.


Singapore Life makes no representation that Content on this Site is appropriate or available for use in jurisdictions other than where specifically identified. Access to this Site's Content from jurisdictions where such access is illegal is prohibited. If you choose to access this Site from other jurisdictions, you do so at your own risk. You are always responsible for your compliance with applicable laws. Singapore Life is not authorised to do business in every jurisdiction. By downloading any Content, you are agreeing that you are not in a country where such export is prohibited and that you are not a person or entity to which such export is prohibited. You are responsible for compliance with the laws of your local jurisdiction regarding the import, export, or re-export of any Content. Information published on this Site may contain references or cross-references to products, programs or services that are not available in your state or country. Consult your qualified financial professional for information regarding the products, programs and services which may be available to you.

Disclaimer of Warranties

All information presented through the website is furnished “as is” and “as available,” without any express or implied warranties of any kind, including without limitation, warranties of fitness for a particular purpose or non-infringement of intellectual property. We do not represent or warrant that the website or its content is error free, that defects will be corrected, and that the website is free of viruses or other harmful code.

Electronic Transactions

In the event this website permits you to view, change information and receive other information or services related to a contract or policy issued by Singapore Life through electronic transmission via a compatible personal computer and a secure web browser, access to such services requires an electronic identification that consists of a user name, password, two factor authentication or other security measures that we may require. By obtaining Access Codes, you agree that the use of this electronic identification is the legal equivalent to your written signed instructions to Singapore Life and that your identity as an authorised user of our on-line services is determined solely by your Access Codes. You acknowledge that you are responsible for the safekeeping of your Access Codes and Singapore Life is unable, and under no obligation, to confirm the identity or authority of any other user using your Access Codes to access our on-line services.

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