Singlife COVID-19 Premium Deferment Programme (“PDP”)

Singlife’s COVID-19 Premium Deferment Programme (“PDP”) is designed to help You, our Policy
Owners, get through this challenging period of COVID-19 by deferring the payment of premiums
due while maintaining your insurance protection during this time.
You can apply for your policy or policies to be included in the PDP if the premium due date or
policy renewal date is between 1 April 2020 and 30 September 2020 (both dates inclusive).
Once your application is approved by Singlife, You will be entitled to an extension of your
premium grace period from the current 60 days to up to six (6) months.
We reserve the right to amend the terms and conditions of the PDP without prior written notice.

To be included in the PDP, the Policy must be:
- Issued before 1 April 2020; and
- With premium due date(s) or policy renewal date between 1 April 2020 and 30 September
  2020 (both dates inclusive); and
- Paid up to date with no outstanding premium(s) when the application is made.

To apply, the Policy Owner needs to email the following information to our customer service
team at [email protected] from the email address that you have registered with us:
- Policy Number
- Full Name
- Contact Number
Application(s) should be made at least 10 working days prior to the policy’s next premium due
date.
We will inform you via email whether your application is approved.

You will continue to receive premium notices from us. However, you will have up to 30 September 2020 (known as the ‘Deferment Period’) to pay your premium(s) instead of the
standard 60 days grace period.
All insurance coverage and benefits for your policy will remain unchanged during the ‘Deferment Period’.
No interest will be accrued on your premiums during the ‘Deferment Period’.

Grace period of 60 days will resume for premiums due after the Deferment Period.
All outstanding premiums(s) due during the Deferment Period are to be paid in full within 30 days when the PDP ends (i.e on or before 30 October 2020).
If you would like to pay the outstanding premiums in tranches, please consult our customer service team to check if the arrangement is possible for your policy.

That is not necessary. You can list the policy numbers or simply state ‘all applicable policies’ in your email to us at [email protected].

Policy Owners who wish to find out more about this Programme can contact our hotline at (+65) 6911 1111 (9.30am to 5.30pm, Mon-Fri, excluding public holidays) or email us at [email protected].

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