Due to the updated COVID19 measures, kindly note that our Customer Service Centre is closed from 29 September 2021 till 30 November 2021. Please call or Whatsapp us at 6911 1111 or drop us an email at [email protected]. Appointments are strictly on a case-by-case basis from Mondays - Fridays 9.30am - 4.30pm.
These products include our Term Life, Critical Illness, and Cancer Plan products which will no longer be offered to customers from 20 Sep 2021.
If you have any Singlife policies, we want to assure you that they won’t be affected in any way. You can still access your policies through the customer portal or make a claim. Contact us if you have any enquiries.
You might like to check out our other offerings that provide insurance protection while helping you make your money work harder.
As Singlife prepares to merge with Aviva Singapore, we are taking the opportunity to change and expand our product offering. In light of that, we will no longer be offering the Singlife Protect products. These products are our Term Life, Critical Illness, and Cancer Plan products on our website and My First Life Insurance on our Singlife App
which will no longer be available for purchase from 20 September 2021.
No, this will not affect your Singlife Account and/or Singlife Grow policy. The decommissioning of Singlife Protection products on our website and My First Life Insurance on the Singlife App will not affect our existing customers / policyholders in
There will be no change to your existing inforced policies. The decommissioning of the Singlife Protect products on the website and our Singlife App only affect new applications. If you have Term Life, Critical Illness, and Cancer Plan policies inforced prior to September 2021, you can continue to access your policies through the customer portal and continue to make claims (if any) from there.
Similarly, if you have bought My First Life Insurance through our Singlife App, your access to policies and claims (if any) are through our Singlife App.
You would need to submit your application for the Singlife Protect products by 23:59 on 19 September 2021 to be eligible to enjoy our range of our existing Protect insurance products—Term Life, Critical Illness, Cancer Plan on our website and My First Life Insurance on our Singlife App.
If you submitted your application for one of the Singlife Protect products that are being discontinued before 23:59 on 19 September 2021, we want to assure you that your application will be processed and existing procedures will apply.
Please note that if you do not submit the completed application for a Singlife Protect product by 23:59 on 19 September 2021, your application will be deemed expired.
If you have submitted your completed application before 23:59 on 19 September 2021, we want to assure you that your application for the Singlife Protect product will be processed and existing procedures will apply. Should you have any further questions on the current status of your application, please email us at [email protected] with your full name and application number.