I have received a lapse/termination letter, which stated that there were insufficient funds in my bank account last month. Can you advise me how I can reinstate my lapsed policy?

To reinstate the lapsed policy, you will need to complete and sign on a Reinstatement Form. Together with the Form, you will need to pay for the premiums in arrears plus an advance of 3 months' premium (by Cheque payment). Please submit a completed GIRO form, so that we can assist you to activate a new GIRO account for the purpose of monthly premium. However, if you have not changed or terminated your bank GIRO account, we can continue to deduct the premiums from your current GIRO account. However, reinstatement of your lapsed policy is subject to your current medical condition(s) which must be acceptable to our underwriters and you will be informed officially in writing.

Alternatively, you can visit Singlife at 4 Shenton Way #01-01 SGX Centre 2 Singapore 068807 and our staff will be able to assist you. Our opening hours are: Mondays to Fridays from 8.45am - 5.30pm. We are closed on Saturdays, Sundays and Public Holidays.

This webpage is published for information only and Singapore Life Ltd. accepts no liability whatsoever with respect to its use or its contents.

The information contained here is accurate as at 1 Jan 2023.