If you would like to report an alleged scam or fraud attempt and have shared OTP information, please provide the following details, and send email to [email protected].
- Approximate date & time of the alleged scam or fraud.
- Communication channels used (SMS and Email)
- A copy of the scam or fraud message if available.
How can we help?
Your answers might already be in the options below. Alternatively, you may call our customer care helplines.
Get financial advice
Our financial advisers are here to help you achieve your financial goals. Leave your details with us to make an appointment with our advisers.
For emergency assistance
Our emergency helplines are available for you 24 hours daily.
Get in touch
Whether you've got a question about our products or need assistance with your policy, our customer service team is here to help you.
Please refer to the list of options below:
To reset your password for MySinglife or Singlife Online portals
All Insurance Enquiries
MINDEF and MHA
Navigator investment services
Your feedback matters
Our customer service centre is located at:
4 Shenton Way, SGX Centre 2
#01-01, Singapore 068807
Taxi stand E18
Our operating hours:
Mondays to Fridays: 8:45am to 5:30pm
Closed on weekends and public holidays
Following the updated COVID-19 measures, our Customer Service Centre is now open from Monday to Friday between 9am-12pm.