Death Claim

1. Death Claim Form - To be completed by claimant/Corporate Policyholder 
   
   
2. Death Claim – Doctor’s Statement - To be completed by the attending doctor of the deceased's last illness or accident 
   
   
3. Copy of all diagnostic/laboratory reports, Inpatient Discharge Summary and any relevant hospital reports that are available (refer to the respective Doctor’s statement on the list of required reports) 
   
   
4. Copy of Death Certificate 
   
   
5. Proof of claimant’s relationship with deceased as follows (where applicable):  
   
   

Claimant  Documents required

Spouse     Marriage Certificate of claimant 

Children  Birth Certificate of claimant 

Parent      Birth Certificate of deceased 

Sibling      Birth Certificate of deceased and claimant

6. Copy of front and back of Identity Card or Passport of the deceased (Digital NRIC is not acceptable)

7. Copy of front and back of Identity Card or Passport of the claimant (Digital NRIC is not acceptable)

8. Copy of front and back of Identity Card or Passport of all the beneficiary(ies), Executor(s)/Administrator(s) and Trustee(s) named in the Last Will and Testament of the deceased (Not applicable for Corporate Policyholders and Digital NRIC is not acceptable)

9. Copy of bank passbook/statement or e-statement with the bank account owner’s full name, account number and bank’s official header clearly indicated on the same page must be submitted as proof of account ownership (Applicable for Corporate Policyholders or Executor/Administrator of the Estate)*

10. Copy of Last Will and Testament of the deceased (Not applicable for Corporate Policyholders)

11. Copy of Grant of Probate/Letters of Administration of the deceased (Not applicable for Corporate Policyholders)

12. Toxicology report (if any)

13. Finalized Police report including any investigation notes

14. Any other documents that support the claim (e.g. official certificate of appointment of the legal guardian of minor beneficiary)

Other documents to submit if death was unnatural / due to an accident OR occurred overseas:
 

15.  Newspaper clipping

16. Finalized Police report including any investigation notes

17. Coroner’s inquest

18. Post Mortem and toxicology report

19. Letter from Immigration and Checkpoint Authority for Singaporean or Permanent Residents (PR) who died overseas confirming the invalidation of deceased’s Identity Card or Passport

20. Repatriation report (if the body was repatriated to Singapore for cremation/burial)

21. Burial/Cremation documentation (if the cremation or burial took place overseas)

Other documents to submit if Assured (Policyholder) is a Company:
 

22. Copy of ACRA search report within the past 6 months/Certificate of Incorporation

23. Copy of Memorandum of Association/Articles of Association

24. Copy of Board Resolution 

*Note: Customers who wish to receive policy benefits and/or claims proceeds via electronic fund transfer will need to provide us with a copy of their bank passbook/statement or e-statement with full name and account number clearly indicated on the same page. All other information may be blanked out.