Terms & Conditions


The following Terms and Conditions govern Your use of this Platform. Your access to and use of the Platforms constitutes Your acceptance of these Terms and Conditions. These Terms and Conditions are applicable only to Persons accessing the Platforms. There may be separate terms and conditions that apply if You access other pages or follow links from the Platforms. It is Your responsibility to check and read such terms and conditions where applicable. Additional Terms and Conditions will apply to specific users and these will be specified accordingly.

The Company may, from time to time, without prior notice, make amendments to these Terms and Conditions. You are legally bound by such revisions and should, at regular intervals, visit this page to read the latest version of the Terms and Conditions which take effect when posted on the Platform.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Singapore.


The following words and phrases will have the meanings set opposite them unless the context indicates otherwise:

Additional Terms and Conditions means such terms and conditions which are applicable to particular Persons as specified in addition to these Terms and Conditions.

Company, Us, We or Our means each of the following as applicable:

a. Singapore Life Ltd.; and
b. Navigator Investment Services Limited

Confidential Information means:

a. the Material in the Secured Site;
b. the Secured Site;
c. information relating to the Company, its customers (including Personal Information, policy details, health and financial information) or its business which is disclosed to (or is otherwise acquired by) You, Your employees, Financial Adviser Representatives or contractors, by or on behalf of the Company, and which is not publicly available; and
d.  all other information disclosed in circumstances which a reasonable person would consider to be confidential.

Device means the User’s mobile devices or other equipment and any upgrades from time to time and any other software or documentation which enables the use of the Mobile Application.

Email means electronic mail messages.

FAA means the Financial Advisers Act 2001 as may be amended from time to time.

Financial Adviser means a person or company, who carries on a business of providing Financial Advisory Services and is licensed or exempt as defined in the FAA and who has entered into a distribution agreement with the Company and who, by using its User Name and User Password, accesses the Secured Site.

Financial Adviser Representative means a person who is defined in the FAA as a person employed by, or acting for or by arrangement with, a Financial Adviser who performs on behalf of the Financial Adviser, any Financial Advisory Service, whether or not he is remunerated, and whether his remuneration, if any, is by way of salary, wages, commission or otherwise, and includes any officer of the Financial Adviser who performs for the Financial Adviser any Financial Advisory Service whether or not he is remunerated, and whether his remuneration, if any, is by way of salary, wages, commission or otherwise and who, by using its User Name and User Password, accesses the Secured Site.

Financial Advisory Services means the types of financial advisory services as set out under the Second Schedule of the FAA.

Intermediary means a person or entity (including its employee or representatives) who, as an agent for an insured or policyholder arranges a contract of insurance under the Insurance Act.

Material means articles, data, reports, opinions, financial and investment-related data, calculators, documents and other information or material including images and graphics posted and/or made available on the Website by the Company from time to time.

Messages include all directions or requests communicated from time to time electronically between You and the Company.

Mobile Application or Mobile Applications means the mobile application provided by the Company to be used on Devices.

Personal Data means personal data as defined under the Personal Data Protection Act 2012.

Personal Information means all information including Personal Data, health and financial information provided by You to the Company from time to time.

Person or Persons shall be deemed to include an individual or other legal entities or bodies, corporate or unincorporate.

Platform or Platforms means the applicable websites and the Mobile Applications listed below, accessible by the domain names set out opposite each of them:

a. the website at singlife.com;
b. the Secured Sites;
c. the platforms for quote and purchase online ; and
d. all other Mobile Applications by Us except Singlife App.

Policyholder means a person who is the legal owner of insurance policy(ies) or plan(s) with the Company.

Secured Site means the secured sections of the Platform which can only be accessed by the User with a User Name and User Password.

Terms and Conditions means the terms and conditions in the Website and Additional Terms and Conditions as may be applicable and / or amended, varied, or modified from time to time.

User, You, Your or Yours means a user of the Platforms including but not limited to the Policyholder, Intermediary, Financial Adviser, Financial Adviser Representative or the respective parties’ representative, personnel, staff or employee who, may have access to the Secured Site through the use of the User Name and User Password.

User Name means the User login identification provided to User by the Company to enable access to the Secured Site, which may be changed by the User thereafter for security purposes.

User Password means the password or other means of authentication prescribed by the Company and, from time to time, provided to or used by the User for access to the Secured Site, which may be changed by the User thereafter for security purposes.

Restrictions On Use Of Platform


  • must not use or act on or through the Platforms, directly or indirectly, to commit any crimes;
  • must not act on or through the Platforms so as to interfere with or disrupt Internet users, service providers, or their computers, software or hardware. Such actions include, but are not limited to, the circulation of any unsolicited publicity or advertising material, propagation of computer worms or viruses, using the Platforms to gain unauthorised access to any other computer, sending harassing, obscene, indecent, offensive or threatening electronic mail, forgery (or attempted forgery) and creation of false electronic mail messages or websites and the replacement, transmission or storage of any defamatory material on the Internet;
  • must not access, or permit any other party to access, the Platforms for any purpose or activity of an illegal, fraudulent or defamatory nature;
  • agree not to reproduce, frame, transmit, broadcast, adapt, modify, reverse assemble or reverse decompile the Platforms, or any of its component parts;
  • must comply strictly with these Terms and Conditions and all other directions issued from time to time by the Company relating to your access and use of the Platforms; and
  • warrant that in accessing and using the Platforms, You will not breach any law or code, including without limitation, any copyrights, patents, trade secrets, confidential information or other intellectual property rights belonging to us or any other Person and any law or code (where applicable) relating to the collection, use, disclosure and protection of Personal Information.

Conditions on Use of Mobile Application

You will not allow any person or entity on Your behalf to

  • make and distribute copies of the Mobile Application;
  • attempt to copy, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange or translate the Mobile Application; or
  • create derivative works of the Mobile Application.

The Company reserves the right to amend, terminate or withdraw the Mobile Application, or charge for the application or services provided to You, at any time and for any reason.

The terms of agreement with Your respective mobile network provider will continue to apply when using the Mobile Application. You may therefore be charged by Your mobile network provider for access to network connection services for the duration of the connection while accessing the Mobile Application. You are responsible for all such charges that may arise.

If You are not the owner or bill payer of the Device being used to access the Mobile Application, You will be deemed to have received the relevant consent from the owner or bill payer for using the Mobile Application.

Intellectual Property

Unless labelled to the contrary, the Company owns or uses under licence all intellectual property rights in all works and Material on this Platform. You must not remove or modify any notices of attribution or copyright. The Platforms contain names and logos which are registered and unregistered trademarks of Singapore Life Holdings group of companies . Any use of the trademarks including names and logos, without our prior approval, would constitute an infringement of these trademarks and is strictly prohibited. You can request permission by contacting us at [email protected] . Nothing contained on this Platform should be construed as conferring, by implication, estoppel or otherwise, a licence or right to use any of the trademarks.

Any trade mark, trade name, copyright, domain name, domain rights, database rights and other intellectual property rights of any nature in the Mobile Application including any underlying software code are owned by the Company or the Company’s licensors. The Company grants You a non-exclusive, royalty-free revocable licence to use the Mobile Application for the purposes approved by the Company in accordance with these Terms and Conditions. You shall not lease, sell, sub-license, transfer or otherwise deal with the Mobile Application, whether for commercial gain or otherwise.


We make no representation that Material on this Platform is appropriate or available for use in jurisdictions other than where specifically identified. Access to this Platform’s Material from jurisdictions where such access is illegal is prohibited. If You choose to access this Platform from other jurisdictions, You do so at your own risk. You are always responsible for Your compliance with applicable laws. We are not authorised to do business in every jurisdiction. By downloading any Material, You are agreeing that You are not in a country where such export is prohibited and that You are not a person or entity to which such export is prohibited. You are responsible for compliance with the laws of Your local jurisdiction regarding the import, export, or re-export of any Material. Information published on this Platform may contain references or cross-references to products, programs or services that are not available in Your state or country. Consult Your qualified financial professional for information regarding the products, programs and services which may be available to You.

Product Availability

The information contained on the Platforms do not constitute a distribution, an offer to sell or the solicitation of an offer to buy. Some products or services detailed on the Platforms are only available to Persons in certain named countries. Your local legislation may not permit us to offer products or services to You in your own country. We reserve the right to determine the eligibility of any user for any product or service. Please check with your local financial adviser as to whether such products or services are available in the country in which you are resident.

Not Advice or Offer or Solicitation

The Material on the Platforms are of a general nature and for information only and is not intended to be financial product advice or an offer or solicitation to sell any product or service. The Material and information does not take into account Your particular investment objectives, financial situation and needs, legal, tax or accounting advice. Accordingly, You should assess whether the Material is appropriate in the light of Your individual circumstances, and/or the individual circumstances of Your employee or any Person You are acting for, before acting or advising on the Material. If You are a policyholder, we recommend that You discuss any specific matters with Your financial adviser prior to making any decisions. The Material provided on this Platform is not written or intended as specific tax or legal advice, and may not be relied on for purposes of avoiding any federal tax penalties. Our employees and partners, are not authorised to give tax or legal advice. You are encouraged to seek advice about your specific circumstances from Your own financial, tax, or legal adviser before making any financial decision.

No Warranties

The Platforms are provided on an "as is" and "as available" basis. To the extent permitted under applicable law, all warranties of any kind, whether express or implied including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title and non-infringement of third party rights are disclaimed. The Material may incorporate information obtained from third parties (including but not limited to unit prices), the accuracy of which may not have been established by the Company. The Company gives no warranty as to the accuracy, timeliness, adequacy or completeness of the Material, and accepts no responsibility for any errors or omissions in the Material however arising (including but not limited to errors or omissions arising as a result of the negligence of the Company, its directors, employees, Financial Adviser Representatives or representatives ).

If You are dissatisfied with any portion of the Platform, or with any of these Terms and Conditions, please discontinue using the Platform.

Confidential information

You acknowledge that:

  • in accessing the Platforms or the Material, you may acquire Confidential Information from the Company;
  • the Confidential Information comprises information that is valuable and may cause serious damage and loss (including to third parties) if it is improperly disclosed or used.

You must hold all Confidential Information in confidence and may not make any use of it except for the purposes of, or as authorised under, these Terms and Conditions (or as otherwise approved by the Company), and may not disclose or permit or cause the Confidential Information to be disclosed to any Person except a Person authorised by the Company to receive it or where the disclosure is authorised under these Terms and Conditions. You are liable for any misuse of the Confidential Information by You.

Restrictions on Use of Materials

This Platform is owned and operated by Singapore Life Ltd. and / or Navigator Investment Services Ltd. Except as otherwise expressly permitted by the Company, no Materials from this Platform or any Secured Site owned, operated, licensed or controlled by Us may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You may download Materials displayed on this Platform for your use only, provided that you also retain all copyright and other proprietary notices contained on the Materials. You may not distribute, modify, transmit, reuse, repost, or use the content of this Platform for public or commercial purposes, including the text, images, audio, and video without our prior written permission. We neither warrant nor represent that Your use of Materials displayed on this Platform will not infringe rights of third parties.

Sending of Messages

Certain portions of the Secured Site offer You the ability to send and receive electronic mail messages ("email"). Email functionality, if any, is provided to you to facilitate communications between you and the Company. You should regularly access Your mailbox to read Your emails and ensure that old mails are archived and that Your mailbox size is not exceeded.

The Company shall have no liability for any loss or damage that results from:

a. interception and / or unauthorised use by third parties of any information you send by email or;
b. unaccepted email requests, orders or instructions or;
c. the Company not having received email requests, orders or instructions even though it has been sent or;
d. you not receiving any of your emails for whatever reason whatsoever or;
e. the deletion or removal of any of your emails by the Company as part of its housekeeping process or;
f. the termination and deletion of your email accounts by the Company for any reason whatsoever.

You must ensure that all Messages sent by you to the Company are timely, complete, and accurate. The Company has absolute discretion in deciding which requests, orders, or instructions can be made via email and the Company will inform a Customer if it rejects any requests, order or instructions sent by a Customer by email. If there is evidence that a Message has been corrupted by the Company or if any Message is identified or capable of being identified as being incorrect, you must re-transmit that Message as soon as practicable after becoming aware that the Message has been corrupted or is, or is capable of being, incorrect, together with a clear indication that it is a corrected Message. All Messages are effective only when they have been completely received by the Company and the responsibility is yours to ensure that the Message is received by the Company.

Security and Virus

You should be aware that, in general, information sent through the Internet is not secured. Email services that may be provided through the Platforms generally are not encrypted and do not provide a secure and private means of communication with us. Certain services offered on the Platforms do provide a secure means to communicate with us, and You will be advised when You are using such a service. While We may provide those technologies and use other reasonable precautions to protect Confidential Information and provide suitable security, we cannot guarantee that information transmitted through the Internet is secure, or that such transmissions will be free from delay, interruption, interception or error. To protect Your own privacy, Confidential Information should only be communicated via email when You are advised that You are using a secure mechanism. We cannot guarantee or warrant that any part of the Platforms, including files available for download, are free of viruses or other harmful code. It is Your responsibility to take appropriate precautions, such as use of an anti-virus software package, to protect Your computer hardware and software.


The Company shall not be liable for any direct, indirect, incidental, special or consequential, punitive damages or economic loss, suffered as a result of:

a. the use of, misuse of or inability to use the Platforms (or any other linked website) by You or anyone else;
b. any malfunction, breakdown or error in the Platforms, howsoever caused;
c. the Material on the Platforms or any information, data or material from any other linked website;
d. any cessation, suspension or termination of the Platforms howsoever caused including any negligence in respect thereof, even if the Company, its directors, employees or authorised representatives have been advised of the possibility of such damages, losses and/or expenses. In no event shall the Company's liability to You for all damages, losses (whether in contract or tort including but not limited to negligence howsoever caused or arising) exceed the amount paid by you, if any, for accessing the Platforms.

You must indemnify the Company, its directors, employees and Financial Adviser Representatives and hold them indemnified, against:

a. all actions, claims, suits, proceedings, causes of action and demands that are made by any Person in connection with Your use (or misuse) of the Platform or the Material; and
b. all losses, costs, expenses and damages incurred by the Company in connection with a breach by You of any provision of these Terms and Conditions.

Acts by any Person on Your behalf

You are liable to the Company for any acts, failures or omissions (including negligence and any changes in the data comprising any Message), by any Person used by You or acting on Your behalf to transmit, log or process Messages as if they were Your own acts, failures or omissions. For the purposes of these Terms and Conditions, any Person appointed or engaged by You or used by You in this manner will be deemed to be Your agent acting on Your behalf.

Intermediary, Financial Advisers and Financial Adviser Representative

The Intermediary, Financial Advisers and Financial Adviser Representative referred to or mentioned in the Platforms are not, nor can they be construed as, representatives, Financial Adviser Representatives or employees of the Company. The Company does not in any way endorse, recommend or guarantee the competence, experience, probity, suitability, performance, value, quality or level of service of any Intermediary, Financial Adviser or Financial Adviser Representative and we recommend that You conduct your own enquiries to satisfy yourself as to the competence of and accuracy of any information in respect of the Intermediary, Financial Advisers or Financial Adviser Representative. All dealings with any Intermediary, Financial Adviser or Financial Adviser Representative by You are at Your own risk and You shall have no recourse against the Company for whatever reason.

The Company reserves the right to remove from the Platforms information relating to a particular Intermediary, Financial Adviser or Financial Adviser Representative at any time, with or without cause. If this occurs, You will not be able to access information provided by that Intermediary, Financial Adviser or Financial Adviser Representative.


The Platforms may provide links to other websites or permit third parties to link to the Platforms. Links to or from a third party site, whether provided by the Company or not, do not imply an endorsement, approval, or verification of any content available on such third party sites by the Company nor the people who run or contribute to such sites. The Company is not responsible or liable for the accuracy or completeness of the content on any such third party sites. You access these third party websites at Your own risk.


Your access to the Platforms may be terminated by the Company in its sole discretion at any time without notice. The limitations of liability and disclaimers made by the Company in these Terms and Conditions will survive any termination of access to the Platforms.

Rights of Third Parties

The Contracts (Rights of Third Parties) Act 2001 shall not apply to these Terms and Conditions.

Third Party Platforms

Our Platforms may contain links to third party websites for your convenience and information, and social media features such as the Facebook “Like” button. However, please note that these websites and features operate independently from us, and may have their own privacy notices or policies. If You choose to access these websites and/or use these features, You should review their privacy notices or policies to understand their privacy practices. We will not be responsible for Your access or use of these websites and/or features.

What Personal Information is Collected

The Personal Information collected by the Company about you will depend on your use of the different functions available on the Platforms.

  • If you visit the Platforms for any reason, including to read, browse, download information, or send Messages, our systems will record your server address, the date and time of your visit and Personal Information provided by you via the Platforms to the Company.
  • If you are accessing the Secured Site to request reports, our systems are able to match your password to enable you to access information on your investments recorded on our system.

Use of Cookies

The Company reserves the right to use "cookies" so that we may track Your preferences and usage patterns to allow for improvements to the Platforms and also for planning, product development, marketing and research purposes including improvements and enhancements in our service to You. We may also collect IP addresses to help us diagnose problems. Refer to our Cookie Policy for more information.

Disclosure of Personal Information

The Company may, in its absolute discretion, reveal or release Your Personal Information to a third party where this is required or necessary.

If You are an investor or policyholder, You authorise the Company to provide relevant Personal Information to Your Financial Adviser Representative.

Security of Personal Information

The Company has implemented suitable security processes and technologies to protect collected Personal Information and to protect it from incorrect use and unauthorised access.

Data Protection Notice

Personal Information provided by You via the Platform may be used for data analytics, business reporting , to improve our products and services as well as to improve the User experience and journey. It may also be used to respond to Your queries and requests and for any purposes You have agreed to during Your user journey.

You may also refer to our Data Protection Notice for more information on the collection, use, disclosure and protection of Your Personal Data as well as information on how to access and change Your Personal Data and/or Marketing consents.

How to access and change Your Personal Information

You can change:

• Your User Password
• Your User Name, and other Personal Information, such as address and contact details on the Secured Site.


If You have provided your consent, the Company may use Your information to keep You informed by post, telephone, email, text messaging or other electronic means, about insurance and financial products and services which may be of interest to You. Your information may also be used for these purposes after Your policy has lapsed.

However, You can contact us at any time to withdraw Your consent for Your information to be used for the above purposes.

Protecting Your PINs, Security Tokens, Personal Details and other Confidential Data

You are responsible for Your own protection of Your User PINs, security tokens, personal details and other confidential data at all times to prevent User data loss.

You are advised to adopt the following guidelines to help You construct robust PINs and adopt better security procedures:

• PIN shall be at least 6 digits or 6 alphanumeric characters.
• PIN shall not be based on guessable information such as user-id, personal telephone number, birthday or other personal information.
• PIN shall be kept confidential at all times and not divulged to anyone.
• PIN shall be memorised and not be recorded anywhere.
• PIN shall be changed regularly or when there is any suspicion that it has been compromised or impaired.
• The same PIN shall not be used for different websites, applications or services, particularly when they relate to different entities.
• User shall not select the browser option for storing or retaining User Name and User Password.
• User shall check the authenticity of the Platform by comparing the URL and the Company name in its digital certificate or by observing the indicators provided by an extended validation certificate.
• User shall check that the URL changes from ‘http://’ to ‘https://’ and a security icon that looks like a lock or key appears when authentication and encryption is expected.
• User shall not allow anyone to use his / her User Password to login to Company Websites on-behalf.
• User shall not reveal the OTP-One Time Password generated by his / her mobile Device or security token to anyone.
• User shall not divulge the serial number of his security token to anyone.
• User shall check his / her account information, balance and transactions frequently and report any discrepancy.
• User shall inform the Company immediately if his/her mobile phone or mobile phone number is changed.



Access to the Secured Site

Two factor authentication is an additional layer of security used by the Secured Site to verify Your online identity. The Company may use a combination of User Name, User Password and One–Time PIN to authenticate You before providing You access into the Secured Site.

The Company will send to User his User Name and User Password by post or electronically and User 's access to the Secured Site can only be activated after his first sign on to the Secured Site by using his User Name and User Password. User must notify the Company immediately if he does not receive his User Password within one (1) month after receipt of his User Name.

The Company may send to User a One-Time PIN via SMS to User’s registered mobile number or the One-Time PIN can be retrieved via User’s security token. User shall maintain and promptly update his Personal Information through the Secured Site to keep it true, accurate, current and complete at all times. The Company has the right to suspend or terminate User 's access to the Secured Site where any part of User 's Personal Information is untrue, inaccurate, not current or incomplete or if there are reasonable grounds for suspecting that such is the case.

User is responsible for providing and maintaining all telephone lines, modems, computer hardware and software and all other equipment necessary for him to access the Secured Site, in addition to all communications service fees and charges incurred. The Company will not provide any support services for User 's access to the Secured Site or any maintenance or development services.

Electronic Transactions

In the event this Platform permits You to view, change information and receive other information or services related to a contract or policy issued by Singapore Life Ltd. through electronic transmission via a compatible personal computer and a secure web browser, access to such services requires an electronic identification that consists of a User Name, User Password, two factor authentication or other security measures that we may require. By obtaining Access Codes, You agree that the use of this electronic identification is the legal equivalent to Your written signed instructions to the Company and that Your identity as an authorised user of our on-line services is determined solely by Your Access Codes. You acknowledge that You are responsible for the safekeeping of Your Access Codes and the Company is unable, and under no obligation, to confirm the identity or authority of any other user using Your Access Codes to access our on-line services.


Customer is responsible for maintaining the confidentiality of his User Name and User Password as well as for all activities that occur from their use. The Company is entitled to accept User 's instructions given via his User Name and User Password as valid and binding without the need for further inquiry or investigation even if User can prove that the instructions were not sent by him or sent without his authority.

The Company is entitled, at its discretion, to seek User 's confirmation offline or require other additional authentication processes or methods, on any of his instructions as and when it so deems fit. User agrees that the Company is not liable for any damage or loss resulting from any breach of security arising from User 's failure to keep confidential his User Name and User Password and User shall defend, indemnify and hold the Company harmless against all liability, loss, damage or costs and expenses arising or resulting from such access or use of the Secured Site.

User must notify the Company when he becomes aware of any loss or theft or unauthorised use of either his User Name and/or User Password and he shall give such details and assistance to the Company as may reasonably be required. In such a case or if User desires to change his password or if User forgets his password, User can change his User Name and / or User Password on the Secured Site. However, until the change is effected, User shall be liable for all transactions carried out by the use of the User Name and/or User Password on the Secured Site.

Where inaccurate information in User 's account balances, securities position, or transaction history is detected or where there is any transaction occurring which User has not authorised, Customer must immediately inform the Company failing which neither the Company nor any of its officers, employees, Financial Adviser Representatives or affiliates is to be liable to User or any third party.

The Company reserves the right to block access to the Secured Site at any time for any reason. The Company may require the use of encryption technology for certain transactions as a means of security. In such an event, the Company has the right to require User to use such technology, at User 's costs, in accessing and using the Secured Site.

Evidence of Transactions

The Company's own records of the transactions maintained through computer systems or otherwise shall be accepted as conclusive and binding for all purposes.

The Intermediary, Financial Adviser and Financial Adviser Representative:

  • shall each be the only authorised user of its own User Name and User Password and shall be responsible for maintaining its confidentiality
  • represent, undertake and warrant to the Company that :

a.  for any Personal Information of individuals of the client that will be or is disclosing to the Company, appropriate consent from the individuals whose Personal Information are being disclosed would have been obtained prior to any disclosure, to:

(i)  permit them to collect, use and/or disclose the individuals’ Personal Information to the Company for the purpose of issuance and administration of the client’s insurance policy(ies) and/or account(s) with the Company, including the processing of the individuals’ Personal Information for underwriting purposes, payment of premiums and/or claims purposes, and for statistical, compliance, audit and regulatory purposes;

(ii)  permit the Company and its group of companies (in Singapore and/or elsewhere) to collect, use, disclose and/or process the individuals’ Personal Information for the purpose of issuance and administration of the client’s insurance policy(ies) or such other policy(ies) and/or account(s) with the Company, including but not limited to the processing of the individuals’ Personal Information for underwriting purposes, payment of premiums and/or claims purposes, and for statistical, compliance, audit and regulatory purposes; and

(iii)  permit the Company to disclose the individuals’ Personal Information to the Company’s group of companies, third party service providers, suppliers and/or reinsurers, whether located in Singapore and/or elsewhere

b.  any Personal Information of individuals will be or is disclosing to the Company are accurate, and it shall give the Company notice in writing as soon as reasonably practicable should it be aware that any such Personal Information has been updated and/or changed after such disclosure;

c.  it shall give the Company notice in writing as soon as reasonably practicable should it be aware that any individual above has withdrawn such consent as set out above; and

d.  it shall otherwise assist the Company to comply with all laws and codes (where applicable) governing the collection, use, disclosure and protection of Personal Information in respect of all Personal Information provided to or by the Company, or to which it will have access, in the course of accessing the Secured Site

  • shall indemnify and at all times hereafter to keep the Company and its group of companies (together with their respective officers, employees and agent s)(each an “Injured Party”) indemnified against any and all losses, damages, actions, proceedings, costs, claims, demands, liabilities (including full legal costs on a solicitor and own client basis) which may be suffered or incurred by the Injured Party or asserted against the Injured Party by any Person or entity whatsoever, in respect of any matter or event whatsoever arising out of or in relating with the provision of Personal Information by the Company.


The Company will terminate any Person’s or Financial Adviser Representative's access to the Platforms in the event that the Person or the Financial Adviser Representative ceases to be a representative of the Intermediary or the Financial Adviser. The Intermediary or the Financial Adviser shall notify the Company immediately when any person or Financial Adviser Representative ceases to be a representative of the Intermediary or the Financial Adviser, failing which the Intermediary or the Financial Adviser shall defend, indemnify and hold the Company harmless against all liability, loss, damage or costs and expenses arising or resulting from the continued unauthorised access to or use of the Secured Site by such Person or the Financial Adviser Representative.