Our travel policies now cover certain claims due to COVID-19 provided you are not travelling against any travel advisory issued by the Singapore government.
This applies to policies purchased on or after 30 Aug 2022. For full details, please refer to the policy booklet or the FAQs.
For the latest travel advisory issued by the Singapore government, please visit the Ministry of Foreign Affairs and Ministry of Health websites.
Protect your family and your travel plans!
Our travel insurance plans protect you and your family so you can travel with peace of mind. Whether you're looking for single trip coverage or an annual travel insurance plan, we've got you covered!
Seamless claims experience with PayNow
Receive your claims payout via PayNow. Note: Your PayNow account must be linked to your NRIC/FIN.
Unlimited medical expenses coverage*
Unlimited coverage for your overseas medical claims.*
We cover trip cancellation for any reason^.
Our helpline can assist you; from sorting out travel emergencies at home or abroad, to providing information about countries you're visiting.
We cover trip interruptions or cancellations due to COVID-19 and cover your medical treatment should you contract COVID-19 whilst overseas.
Payout of up to S$150** should your trip be affected by excessive rainfall.
*Only available for Travel Prestige plan.
^Only available for Travel Plus and Prestige plan.
**For single trips (minimum 3 days) where more than 50% of trip duration is affected by rainfall levels of >6.4mm in a 24-hour period.
What do our Travel Plans cover?
Choose the plan according to your needs.
Our plan includes cover for accidental death & disability, overseas medical expenses and more.
Greater and flexible coverage that allows you to change your travel dates for any reason.
Premium protection that also safeguards you against unauthorised transactions.
1We will reimburse you for any excess or deductible if you're legally liable to pay for the loss or damage to the rented private car or campervan during your trip. Please refer to the policy document for complete details.
2Per article limit (or set of articles if grouped together) is up to S$500 for Lite and up to S$700 for Plus and Prestige.
3Only applies to Plus and Prestige plans. Please ensure that you purchase the policy within 7 days after making the initial payment or deposit for your trip.
No claims will be accepted if you purchase your travel policy after the 7th day of making your initial payment or deposit for your trip.
4You may refer to the Family Total for the maximum amount we will pay for each benefit section, under the family package, during any trip.
5The benefit payable under this section is reduced to 20% of the policy limit for a Child insured under the family package and any insured person above 70 years old.
Enjoy these deals!
We make sure you're getting the best deals in town, with these special savings.
Kickstart your holiday with an extra S$20 Grab voucher^ from us! Use code FLY28. Valid until 12 June 2023.
Use code FLY28
^Valid for the first 1000 customers only. T&Cs apply.
MINDEF/MHA policyholders and their family members get up to 50% off single trip plans and 30% off multi-trip plans. T&Cs apply.
POGIS policyholders and their family members get up to 50% off single trip plans and 30% off multi-trip plans. T&Cs apply.
Extra protection add-ons
Need more coverage? Consider these add-ons when you purchase our travel plans!
Hit the slopes knowing that you're fully guarded. Stay protected against accidental injury and cover your winter sports equipment against loss, theft and damage.
Be covered against accidental injury and illness when you do water sports like wakeboarding, deep-sea diving (up to 40 metres) and more.
Protect your golf equipment against accidental loss, theft or accidental damage during your golf games.
Have the time of your life knowing that we cover your wedding accessories, ceremonial attire, loss of wedding photo albums and more.
How to make a claim
Make sure to submit your claim within 30 days of the incident or as soon as reasonably possible.
Please ensure that the required documents are submitted to facilitate the claims process and avoid any unnecessary delay.
We are currently dealing with a high volume of claims. We seek your patience and understanding and will respond to you as soon as we can.
For claims that require reimbursements for upfront expenses paid (medical receipts, purchase receipts, etc.), indicate your policy number on your original documents and submit to:
Singlife Travel Insurance Claims, Singapore Life Ltd.
4 Shenton Way, #01-01 SGX Centre 2,
Have a question? Contact us.
You'll receive an acknowledgement email from us within 3 working days after your claims submission. If we need further information, we'll get in touch within 60 working days.
Once your claim is approved, you'll receive an email. Your claim payout will be paid via PayNow within 3 business days.
This policy is underwritten by Singapore Life Ltd. This is published for general information only.
This is not an insurance contract. Full details of the standard terms and conditions of this policy can be found in the relevant policy contract.
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Singlife or visit the GIA or SDIC websites (www.gia.org.sg or www.sdic.org.sg).
Information is accurate as at 30 August 2022.