Have queries regarding your group policy?

To update your personal information such as contact details, address, etc., 

• Click here (for MINDEF/SAF personnel)
• Click here (for MHA personnel) or
• Click here (for POGIS personnel)

For further support, please speak to our customer service executives at 6827 8000 or write to us.

To terminate, please send a signed hardcopy letter and a photocopy of your NRIC to

Singapore life Ltd.
4 Shenton Way
#01-01 SGX Centre 2
Singapore 068807

(Attention: Group Life and Health Services)

Alternatively, you can scan the documents and send via email to [email protected] (for MINDEF/SAF personnel) or [email protected] (for MHA personnel). Upon receipt of the documents, we will terminate it on the last day of the month.

For MINDEF personnel, click here get a quote or upgrade your Group Term Life and Group Personal Accident online.

For MHA personnel, click here get a quote or upgrade your Group Term Life and Group Personal Accident online.

For POGIS personnel, click here get a quote or upgrade your Group Term Life and Group Personal Accident online.

To reinstate the lapsed policy, please download and complete the following documents

1) Complete and sign the Reinstatement Form.
2) Include a cheque payment for the premiums in arrears plus an advance of 3 months' premium.
3) If your GIRO information has changed, submit a completed GIRO form so that we can assist you to activate a new GIRO account for the purpose of monthly premium payment. Otherwise, we will continue to deduct the premiums from your existing GIRO account.

and send it via mail to 

Singapore Life Ltd.
4 Shenton Way
#01-01 SGX Centre 2
Singapore 068807

(Attention: Group Life and Health Services)

You can also scan the documents and send via email to [email protected] (for MINDEF/SAF personnel) or [email protected] (for MHA personnel). 

Please note that the reinstatement of your lapsed policy is subject to your current medical condition(s) which must be acceptable to our underwriters and you will be informed officially in writing.

Alternatively, you can visit our customer service hall at 4 Shenton Way #01-01 SGX Centre 2 Singapore 068807 and our staff will be able to assist you. Our opening hours are from Mondays to Fridays between 8.45am to 5.30pm. We are closed on Saturdays, Sundays and Public Holidays.

We do not issue a policy document to the individuals. The insured members/insured affiliate members of the group scheme are issued with a simplified insurance certificate. This certificate is only issued once. However, if you would like to request for a reprint of the Certificate of Insurance, we will be able to assist. Please contact us at 6827 8000 or write to us.

Your coverage will commence within 5 to 7 working days upon the receipt of a completed application form if the health declaration is acceptable by the underwriters. However, if there is a medical issue and further medical evidence(s) is/are required, it would take longer, depending on when the applicant can furnish the evidence to support his/her application.