Have queries regarding your group policy?

We're here to assist you


Visit the portals below to manage your policy or your answers might be in the FAQ below.  Otherwise, get in touch with us and we'll assist you.













Frequently Asked Questions (FAQ)

Have questions regarding your MINDEF, MHA or POGIS policy? Your answers might be in the FAQ below.


How do I update my personal information (e.g. contact details and address)?

How do I terminate my group insurance policy or my dependent's?

How do I get a quote online or upgrade my plan?

I have received a lapse/termination letter, which stated that there were insufficient funds in my bank account last month. How I can reinstate my lapsed policy?

Why is it that I am not given an insurance policy document? What is the procedure to request for a policy document or an insurance certificate?

How long does it take to approve my application for MINDEF/MHA/POGIS group insurance policy and commence coverage?

Didn't find the answer you're looking for? All other FAQs can be found via the links below. 

Have queries regarding your group policy?

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If you cannot remember your policy number, please consent to us using your partial NRIC/Passport no. for the purpose of processing this request by providing us with your partial NRIC/Passport no.

By clicking "Submit", you consent to Singapore Life Ltd. (“Singlife”) and Singlife related group of companies contacting you for the processing of the above request. You also consent to Singlife collecting, using, disclosing or transferring your personal data in this form to Singlife related companies, third party providers or intermediaries, whether located in Singapore or elsewhere, for the above purposes and for research, audit, regulatory and compliance purposes.
For details of Singlife's Data Protection Notice, please refer to singlife.com/pdpa.