Frequently Asked Questions (FAQ)
Have questions regarding your MINDEF, MHA or POGIS policy? Your answers might be in the FAQ below.
How do I update my personal information (e.g. contact details and address)?
How do I terminate my group insurance policy or my dependent's?
How do I get a quote online or upgrade my plan?
I have received a lapse/termination letter, which stated that there were insufficient funds in my bank account last month. How I can reinstate my lapsed policy?
Why is it that I am not given an insurance policy document? What is the procedure to request for a policy document or an insurance certificate?
How long does it take to approve my application for MINDEF/MHA/POGIS group insurance policy and commence coverage?
Didn't find the answer you're looking for? All other FAQs can be found via the links below.