If you purchase the Food in Freezers add-on, we’ll provide cover of up to S$500 for loss of or damage to food stored in a freezer in the home, caused by mechanical breakdown, explosion or failure in the temperature-control device of your freezer.

We won’t cover loss or damage caused by a deliberate act or a pre-scheduled maintenance, with prior notification by the company (or its employees) supplying your power. The latter case includes loss or damage directly or indirectly arising from the power supply being disconnected.

Yes, whilst they’re in your home.
 

Not under the standard policy package. However, if you purchase the additional Family Personal Accident Cover, we’ll cover you, your spouse or child, for any accidental bodily injury that occurs anywhere in the world. This would include the necessary costs of modifying your home to aid mobility due to the accidental injury.

Yes. This includes improvements or additions to your home that have been made by you or by any previous owner. Examples of these are: renovations to kitchens, work on wood or laminate flooring, fitted wardrobes, air conditioners and bathrooms, as well as double glazing. The maximum we’ll pay is the limit shown on your policy schedule.
 

If you purchase the additional Replacement Locks cover, we’ll provide cover of up to S$500 for keys to locks that are lost or stolen. This would apply to external doors or gates of the home, alarm systems and domestic safes fitted in the home.
 

Yes, we provide cover for damage or loss caused by falling trees or branches.
 

No. We do not cover items outside of the home.
 

Yes, but your home must not be left unoccupied for more than 60 consecutive days.
 

Yes. The policy covers contents of your house, apartment or flat and any of its outbuildings (including garages) that are at the address shown on your policy schedule.
 

Yes. Once we confirm with you that we’ve collected your premium through our online payment gateway, you’ll have successfully purchased your policy. The process takes a minute or two, after which you’ll be insured.

Yes. You can insure the contents of another property you own or rent.

No. We do not offer contents insurance for properties outside of Singapore.

Yes, but please be aware that certain risks, such as malicious or deliberate damage by tenants, are not covered under your policy.

No. We cover for damage caused by water escaping from water tanks, pipes, equipment and fixed heating or cooling systems.
 

No. Singlife Home Insurance policies only cover specific types of loss, such as fire, theft, earthquake, flood, etc. Please refer to the policy document for the full list of loss types covered.

The Singlife Home Insurance policy only provides cover for household contents and renovations. The HDB fire insurance policy covers your building and therefore, they are not the same. We recommend that you should, at all times, maintain the HDB Fire Insurance policy or such similar coverage, and protect your home contents with a Singlife Home Policy.

Yes.
 

We offer the following additional options:

Replacement Locks 

We'll provide cover of up to S$500 if the keys to the lock are lost or stolen for:

• External doors or gates of the home, or
• Alarm systems or domestic safes fitted in the home.

Food in Freezers 

We'll provide cover of up to S$500 for loss or damage to food stored in a freezer in the home caused by mechanical breakdown, explosion or failure in the temperature-control device of the freezer.

Bicycle / Personal Mobility Device

We'll provide cover of up to S$300 for any loss or damage, covered under the policy, to your bicycle, power-assisted bicycle or personal mobility device.

Family Cyber Risk Protector 

Under Identity Theft, we'll pay for expenses incurred by you, up to a maximum of S$3,000, as the direct result of an identity fraud discovered during the time you are insured by us. We'll also pay up to a maximum of S$3,000 for any fraudulent transaction on your credit card.

Under Dispute with Online Retailer, we'll indemnify you for your loss up to S$500 per eligible article or set of eligible articles and up to a maximum of S$3,000 per claim if you suffer financial loss arising from a dispute with an online retailer. This can be over any non-compliant article that you've purchased over the internet during the period of insurance.

Family Worldwide Personal Accident 

We'll cover you, your spouse or child for any accidental bodily injury occurring anywhere in the world. This includes the necessary costs of modifying your home to aid mobility due to the accidental injury.
 

You can view the Singlife Home Insurance Summary of Cover on our website (under "Home Insurance").

For new and renewed policies taken out on and after 1 January 2021: - Summary of Cover