How can I purchase travel insurance from Singlife?

You may purchase travel insurance online or through our intermediaries.

Do you have any age limits?

We do not have an age limit for adults. Under the Family package, we cover children up to 18 years old, or up to 23 years old, if they’re unmarried and studying full-time in a recognised institute.

Who underwrites your insurance?

Singlife Travel insurance is underwritten by Singapore Life Ltd.

How far in advance should I purchase a single trip plan?

If your trip includes pre-payments or deposits for hotels, airlines and other travel-related services, we recommend that you purchase travel insurance immediately after making these payments to protect yourself against trip cancellation charges. The Travel Plus and Travel Prestige plans offer Trip Cancellation For Any Reason and Change of Travelling Date or Time for Any Reason covers that guard against losing early payments. You’re advised to purchase this tier of travel insurance within seven days of making your pre-payments or deposits.

For example, if you’ve purchased an air ticket on 1 December 2019 and paid for your accommodation on 1 February 2020, for a trip from 1 June 2020 to 14 June 2020, you would’ve had to secure your travel insurance by 8 December 2019 to be covered under this section.

Am I covered if I purchase a travel policy after a known event (i.e. rioting in Hong Kong)?

No. Any claim arising from circumstances known to you or as published in the public domain, at the time of insurance issuance or before the booking of the related trip, will not be covered.

Can I purchase travel insurance if I am already overseas?

No. You’ll have to purchase your travel insurance before departing from Singapore.

I'm travelling in more than one country during my trip. Can I still get a policy?

Yes. Your policy covers you for all non-restricted countries within your travel zone. We have three travel zones:

ASEAN, which covers Brunei Darussalam, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand and Vietnam.

Or

Asia covers the ASEAN countries, Australia, Hong Kong, India, Japan, Macau, Maldives, Mongolia, Nepal, New Zealand, People's Republic of China, Taiwan, South Korea and Sri Lanka.

Or

Worldwide covers any countries outside Singapore except Afghanistan, Democratic Republic of Congo, Iran, Iraq, Liberia, Sudan and Syria.

If your trip involves travel to countries in both Asia and Worldwide zones, kindly choose Worldwide.

I will be travelling to more than two countries and will be back to Singapore before flying to the next country (e.g. Singapore > Thailand > Singapore > Australia > Singapore). Should I buy a single or multi-trip plan?

In such a scenario, you'll have to purchase a multi-trip policy. This is because the coverage for a single-trip policy ends when you return to Singapore. Besides the multi-trip option, we suggest the more economical choice of an annual travel insurance plan.

This webpage is published for information only and Singapore Life Ltd. accepts no liability whatsoever with respect to its use or its contents.

The information contained here is accurate as at 30 Aug 2022.