Singlife's panel of medical specialists

Exclusively for MyShield and MyHealthPlus policyholders

Find a medical specialist Find a medical specialist

Get the most out of your MyShield plan

When it comes to searching for a suitable medical specialist, the process can be a tedious one. What type of specialist do I need? Which clinic should I go to? How much will the treatment cost? Will it be covered by my health insurance?

At Singlife, we've made this process easier by curating a panel of medical specialists just for you. What's more, as MyShield policyholders, you can enjoy a myriad of other benefits when you consult with specialists on this panel. 

MyShield Plan 2, MyShield Plan 3 and MyShield Standard Plan are not designed to cover expenses incurred with private medical specialists, including those on Singlife’s panel. Hence, the cost of any hospitalisation, surgery or treatment received at these specialist centres under these plans may not be claimable in full. 

600+ medical specialists across various disciplines

You can choose from our carefully curated list of medical specialists who are selected based on their professional experience, their reliability to provide quality healthcare services, patient feedback and several other factors.

Priority access

Enjoy hassle-free appointment booking with us. You can call us, email us or book an appointment directly with our panel specialist online.  

Preferred rates

You get to enjoy preferred outpatient consultation rates* exclusively for MyShield policyholders.

 

Higher coverage and benefits

Your annual claim limit will be increased up to S$2,000,000 per policy year and you'll receive an additional critical illness benefit of $1,000 per lifetime with your MyShield Plan 1 and MyHealthPlus.

Certainty of claim outcome

With private panel specialists, you can get pre-approval for non-emergency hospitalisation and medical treatment claims. This assurance means you can focus on recovery without worrying about medical bills.

Cashless admission

You can request for pre-approval^ on your medical claims and we'll settle the approved medical fees if you ever require medical treatment at any of our participating private hospitals and clinics.

*Consultation fees for specialists at public hospitals are listed on the respective public hospital website. Patients who make an appointment with a public hospital specialist via Singlife will not be eligible for subsidised rates.

^Pre-approval is available for MyShield customers when you visit a private medical specialist from our panel.

Disclaimer: By clicking some of the links above, you may leave Singlife's website and you will be redirected to our partner's site.

 

Follow this 3-step process when you need a specialist

Step1

Select a medical specialist

Find a suitable medical specialist from Singlife's panel. Enjoy hassle-free appointment booking and preferred consultation rates.

How to make an appointment:

Online

• Call 1800 8800 880

• Download Singlife's ClaimConnect app from the Apple App Store or Google Play store

Step2

Make sure your plan covers the procedure

Before you proceed, there are 2 ways to get pre-approval:

• Ask your private panel specialist to submit the Pre-authorisation Request Form (ie pre-approval request form) for you or

• Call us at 1800 8800 880 with the necessary information*.

Apart from the assurance that the claim will be paid, getting pre-approval also comes with other benefits. Learn more.

Step3

Cashless and hassle-free treatment

Focus on your recovery with cashless admission (subject to the approved amount via pre-approval) and paperless claims at any of our participating private hospitals and clinics. The hospital/clinic will submit your claim directly to us.

For admission at public hospitals, you may request for a Letter of Guarantee (LoG) to waive up to $80,000 on your admission deposit.

Higher policy coverage and benefits

Here's a comparison chart to illustrate the benefits of choosing a public hospital or a private panel specialist.

 

Specialist at public hospital

 

Panel specialist at private hospital

(with pre-approval)

Panel specialist at private hospital

(without pre-approval)

Non-panel specialist at private hospital

Policy year limit

(for MyShield Plan 1)

Up to S$2,000,000 Up to S$2,000,000 Up to S$1,000,000 Up to S$1,000,000
Pre-hospitalisation treatment benefit As charged up to 180 days As charged up to 180 days As charged up to 90 days As charged up to 90 days
Post-hospitalisation treatment benefit As charged up to 365 days As charged up to 365 days As charged up to 180 days As charged up to 180 days

Annual deductible

(with MyHealthPlus)

•  S$300 for inpatient treatment
•  S$250 for day surgery
•  S$500 for inpatient treatment
•  S$250 for day surgery
•  S$1,000 for inpatient treatment
•  S$500 for day surgery
•  S$1,000 for inpatient treatment
•  S$500 for day surgery

Additional benefits for outpatient kidney dialysis at a panel private dialysis centre or a subsidised dialysis centre.

Benefits Kidney dialysis received at a panel private dialysis centre Kidney dialysis received at a subsidised centre/restructured hospital
Waiver of pro-ration factor benefit (for MyShield Plan 2 and 3) Applicable Not applicable
Additional critical illness benefit for kidney failure (with MyHealthPlus) •  $1,000 per lifetime for MyShield Plan 1 •  $3,000 per lifetime for MyShield Plan 1
•  $2,000 per lifetime for MyShield Plan 2 and 3

Important note: The above is effective from 1 Jan 2020 onwards. For existing customers, it will only be applicable after your policy renewal in 2020. 

List of panel private dialysis centres and subsidised centres

Panel private kidney dialysis centres

Subsidised kidney dialysis centres

Enjoy preferred consultation rates

MyShield policyholders can enjoy preferred rates for outpatient consultation fees or walk-in fees (whichever is lower) with private specialists on our panel, even if the consultation is not claimable from your plan.

•  First consultation fee:  S$120 (before GST)
•  Follow-up consultation fee:  S$70 (before GST)

Simply make an appointment with a panel specialist here. Alternatively, if you've made your own appointment, simply flash your MyShield e-card at the panel clinic to enjoy the preferred rates.

Consultation fees for specialists at public hospitals are listed on the respective public hospital website. Patients who make an appointment with a public hospital specialist via Singlife will not be eligible for subsidised rates.

Call us to book an appointment with our panel specialist.

1800 8800 880

Available 24 hours daily

Useful information

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Get pre-approval of your medical claims

Our hassle-free medical claim pre-approval for policyholders of MyShield and MyHealthPlus allows you to have greater assurance with the certainty of claim outcome before your planned medical treatment. 

The policy is underwritten by Singapore Life Ltd.

This is published for general information only and does not have regard to the specific investment objectives, financial situation and the particular needs of any specific person. A copy of the Product Summary may be obtained from us and the participating distributor's offices. You should read the Product Summary before deciding whether to purchase the policy. You may wish to seek advice from a financial adviser representative, before making a commitment to purchase the product. In the event that you choose not to seek advice from a financial adviser representative, you should consider whether the product in question is suitable for you. Buying health insurance products that are not suitable for you may impact your ability to finance your future healthcare needs. This information is not a contract of insurance. Full details of the standard terms and conditions of this plan can be found in the relevant policy contract.

Information is accurate as at January 2022.

This advertisement has not been reviewed by the Monetary Authority of Singapore.

This policy is protected under the Policy Owners' Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us or visit the Life Insurance Association Singapore or SDIC websites (www.lia.org.sg or www.sdic.org.sg).