Can I pay for my insurance using someone else's credit card?

Yes. However, please note that all refunds will be issued within 14 working days via cheque.

What is the minimum premium required to qualify for the Instalment Payment Plan (IPP), and what instalment period can I apply for?

The minimum premium required to qualify for the Instalment Payment Plan (IPP) is S$300. You may select between the 6- or 12- months 0% interest IPP for Annual Plan, or the 6-, 12- or 24-months 0% interest IPP for Dual-Year Plan.

How and when will my instalment payments be deducted?

The bank will bill you monthly. The amount deducted will be reflected in your monthly credit card statement.

What will happen to my car insurance policy if I fail to pay the instalments?

Your car insurance policy will remain in force, but the bank will issue finance charges, interest and fees on the outstanding amount at their prevailing rate.

I have an IPP arrangement. What will happen if I cancel the policy mid-term?

We’ll provide a cancellation refund if you haven’t made a claim or if there hasn’t been an incident likely to give rise to a claim during the current period of insurance. Your cancellation refund will usually be based on short-period rates. Refunds will be credited to the original payment mode wherever possible, within 14 working days.

However, your instalment with the bank will still carry on.

How do I know if my payment has gone through and if the purchase has been successfully completed?

You’ll see a confirmation page with your policy number once you have submitted your payment details.

How do I receive my policy documents?

Your policy documents will be emailed to you instantly at the email address you provided during the process of purchasing your policy. You can also download your policy documents online. Access them by logging in at MySinglife

This webpage is published for information only and Singapore Life Ltd. accepts no liability whatsoever with respect to its use or its contents. 

The information contained here is accurate as at 16 Aug 2022.