MyBenefits Plus

No, you'll be able to only view your claims filed through your current company.

You can view the status of your claim on your Singlife app under ‘Claim History’ or access your claim history via ‘Services’ on the menu bar. Alternatively, you can view the status of your claim via the MySinglife Portal under ‘Home’.

We will also notify you via following methods:

• SMS (if you have provided us your mobile number)
• Email or letter (depending on the correspondence arrangement agreed by your employer)

If the claim was fully paid with a cheque, you will not be able to view the payment details.

You can view the following:

• Claim records for your policies for the past 2 years
• The latest status of your claims and/or your dependent’s claims under active policies
• Notifications of any outstanding information or documents required
• Payment advice for approved claims

The rejection letter will be sent to you, your HR personnel or servicing insurance broker (depending on the servicing arrangement). Do note that the letter will not be available through your Singlife App or via the MySinglife Portal.