GROW with Singlife

The minimum age to open an investment account is 18 years old.

The minimum amount for any initial lump-sum subscription for investment is S$1,000.

The minimum amount for any regular investment is S$200.

Clients can make payment via the following methods:

1. Cheque or Cashier order
   
   
2. Internet Banking Fund Transfer to:
   a. Citibank NA Account 0-850570-019 (For SGD), or
   b. Citibank NA Account 0-850570-043 (For USD), or
   c. DBS Account 003-900931-3
   (Please indicate Header Account Number, Passport Number or NRIC as reference)
   
   
3. Telegraphic Transfer
   a. Payable to "Navigator Trust Account"
   b. SWIFT Code: CITISGSG
   c. Citibank, 23 Church Street, #01-01 Capital Square, Singapore 049481

All bank charges to be borne by the investors.

For Cash Trades

For cash investments, trades will be processed only after payment is received. Price for your trades will be reflected 2 days later as unit trusts are forward pricing and Net Asset Value (NAV) will only be available after 2 business days.

For trades placed before 2pm, payment must be made before 1.30pm for trades to be processed on the same day. Otherwise, they will only be processed on the next working day.

For CPFOA/SA & SRS Trades

For CPFOA/SA and SRS investments, the cut off time to process an online CPFOA/SA/SRS buy trade is before 11am (Singapore Time) on any business day. Monies will be deducted from CPFOA/SRS agent bank/CPFSA T+1 business day from trade approval date.

Any orders received after our cut-off time on any day will be processed the next business day.

We have 2 cut-off timings which are 9.30am and 2pm, on each trading day.

Additional Notes:
Via DBS Bill Payment: Payments made before 11.30pm will be accepted the next working day.
Via online FAST transfer: Payments received by 1.30pm will be accepted on the same working day.
Via Cheque (over counter): Cheques must be received before 9am to be accepted on the same working day. Only SGD and USD cheques are accepted and are subjected to cheque clearance.

We have 2 cut-off timings which are 9.30am and 2pm, on each trading day.

Additional Notes:
Via DBS Bill Payment: Payments made before 11.30pm will be accepted the next working day.
Via online FAST transfer: Payments received by 1.30pm will be accepted on the same working day.
Via Cheque (over counter): Cheques must be received before 9am to be accepted on the same working day. Only SGD and USD cheques are accepted and are subjected to cheque clearance.

Yes. However, please note that if there is no trade submission from the date of funds received (T+10 working days), GROW will return the funds back to client.

No, there are no sales charge for the redemption of funds.

This is dependable on the type of unit trust fund.

For Money Market funds, redemption will be processed by T+2 business days
For Bonds funds, redemption will be processed by T+4 to 6 business days.
For Equity funds, redemption will be processed by T+6 business days

Note: T refers to the day which the redemption is approved before 3pm.

For Cash Investments

• Clients will receive the proceeds through direct bank crediting if there’s a nominated bank account.
• Otherwise, clients will receive a cheque from us.

For CPFOA/SRS Investments

• Clients will receive the proceeds through associated agent bank account.
   

For CPFSA Investments

• The proceeds will be directly credited back to clients’ CPF Special Account.

Generally, clients will receive the proceeds within 7-8 business days (for direct crediting) or within 15 business days (for cheque issuance).

The redemption selling price, will be based on the Net Asset Value (also known as NAV) on T-date, which refers to the transaction date, approved before 3pm.

NAV is computed by the Fund Manager and based on forward-pricing basis, the dealing NAV prices are usually published 2 business days after T-date.

Upon receiving the pricing, an email notification will be sent to client to view their contract note by the following business day.

For estate case redemption, we would require the following:

1. Certified true copy of the Death Certificate
2. Certified true copy of Grant of Probate (with will) or Grant of Letters of Administration (without will)
3. Certified true copy of NRIC(s) of the Executor(s) or Administrator(s)
4. Executors or Administrators’ completion of the following forms:
   
   a. Redemption Form
   b.Indemnity Form for Redemption, and
   c.Common Reporting Standards (Individual) Form

*Please note that the above documents are to be certified or witnessed by a solicitor/lawyer or by our Customer Service Executive.

Advisers may proceed to submit the update online via our platform or submit an ammendment form through your Financial Firm Admin.

For Cash Unit Trust Holdings
For Cash Transfer from Distributor, Fundhouse or Bank, please complete and provide the following:

1. Navigator Cash Transfer Authorisation Form
   
   
2. Statement of Unit Holdings
   a. Must contain client and distributor details
   b. Must not be more than 4 weeks old
   
   
3. Client’s Source of Wealth (SOW) Declaration
   a. Required if portfolio transfers more than S$300,000 or USD250,000 in value
   
   
4. Account Opening Form
   a. With copy of NRIC/passport
   
   
5. Common Reporting Standards (Self Certification for Individual) Form
   
   
6. Fund House Cash Transfer Forms
   a. Applicable for clients who purchased from UOB, HSBC and Fund Houses’

For CPF or SRS Unit Trust Holdings
For CPF/SRS Transfer from Fund House or Bank, please complete and provide the following:

1. Navigator CPF/SRS Transfer Authorisation Form
   
   
2. Statement of Unit Holdings
   a. Must contain client and distributor details
   b. Must not be more than 4 weeks old
   c. Client’s Source of Wealth (SOW) Declaration
   d. Required if portfolio transfers more than S$300,000 or USD250,000 in value
   
   
3. Account Opening Form
   a. With copy of NRIC/passport
   
   
4. Common Reporting Standards (Self Certification for Individual) Form
   
   
5. Fund House CPF / SRS Redemption Form
   
   
6. Latest CPF Statement of Account
   a. Applicable for CPFSA Transfers only.

Clients with multiple sub-accounts with the same currency (SGD) and source of funds eg. Cash or CPF/SRS may fill up the Internal Transfer Form to request for the consolidation of their sub-accounts.