How do I terminate my/dependant's MINDEF & MHA Group Insurance policy?

To terminate, you will need to submit a signed hardcopy letter and make a photocopy of your NRIC for authentication. Please send it to: Singapore Life Ltd 4 Shenton Way #01-01 SGX Centre 2 Singapore 068807 (Attention: Group Life and Health Services). Alternatively, you can scan the documents and send via email to: [email protected] (for MINDEF/SAF personnel) or [email protected] (for MHA personnel). Upon receipt, we will terminate it on the last day of the month.

Can I come to your Customer Service Hall to sign up for MINDEF & MHA Group Insurance Voluntary Scheme or to terminate this insurance?

Yes, visit Singapore Life Ltd 4 Shenton Way #01-01 SGX Centre 2 Singapore 068807 and our staff will be able to assist you. Our opening hours are: Mondays to Fridays from 8.45am - 5.30pm. We are closed on Saturdays, Sundays and Public Holidays.

Why is it that I am not given an insurance policy document? I was only given an insurance certificate many years' back, but I have lost it. What is the procedure to request for duplicate policy or insurance certificate?

We do not issue policy document to the individuals. The insured members/insured affiliate members of the group scheme are issued with a simplified insurance certificate. This certificate is only issued once. However, if you would like to request for a reprint of the Certificate of Insurance, we will be able to assist. Please contact us at 6827 8000 or send an email to [email protected] (for MINDEF/SAF personnel) or [email protected] (for MHA personnel).

This webpage is published for information only and Singapore Life Ltd. accepts no liability whatsoever with respect to its use or its contents.

The information contained here is accurate as at 1 Jan 2023.