Singlife Account
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What to do when you’re locked out of your account?
{ const topicDetailsPositionTop = $refs['anchor-answer-1'].getBoundingClientRect().top + window.scrollY - (window.innerWidth >= 420 ? 86: 62); window.scrollTo({top: topicDetailsPositionTop, behavior: 'smooth'}); }">I have forgotten my Singlife App password. How do I reset it?
{ const topicDetailsPositionTop = $refs['anchor-answer-2'].getBoundingClientRect().top + window.scrollY - (window.innerWidth >= 420 ? 86: 62); window.scrollTo({top: topicDetailsPositionTop, behavior: 'smooth'}); }">How can I set a new pin and enable biometrics?
{ const topicDetailsPositionTop = $refs['anchor-answer-3'].getBoundingClientRect().top + window.scrollY - (window.innerWidth >= 420 ? 86: 62); window.scrollTo({top: topicDetailsPositionTop, behavior: 'smooth'}); }">How can I view my Singlife Account transaction details?
{ const topicDetailsPositionTop = $refs['anchor-answer-4'].getBoundingClientRect().top + window.scrollY - (window.innerWidth >= 420 ? 86: 62); window.scrollTo({top: topicDetailsPositionTop, behavior: 'smooth'}); }">How can I view my Singlife Account policy documents?
{ const topicDetailsPositionTop = $refs['anchor-answer-5'].getBoundingClientRect().top + window.scrollY - (window.innerWidth >= 420 ? 86: 62); window.scrollTo({top: topicDetailsPositionTop, behavior: 'smooth'}); }">What is the Singlife App for, besides having a sign-up function for the Singlife Account?
{ const topicDetailsPositionTop = $refs['anchor-answer-6'].getBoundingClientRect().top + window.scrollY - (window.innerWidth >= 420 ? 86: 62); window.scrollTo({top: topicDetailsPositionTop, behavior: 'smooth'}); }">Does the Singlife App allow me to view my other Singlife policies?
{ const topicDetailsPositionTop = $refs['anchor-answer-7'].getBoundingClientRect().top + window.scrollY - (window.innerWidth >= 420 ? 86: 62); window.scrollTo({top: topicDetailsPositionTop, behavior: 'smooth'}); }">Must I use the Singlife App to apply for a Singlife Account and the Singlife Visa Debit Card?
What to do when you’re locked out of your account?
For security reasons, your account will be locked temporarily when there have been multiple incorrect password attempts.
Please wait 10 minutes for your account to be unlocked before proceeding to change your password via the ‘Forgot password?’ method.
On your Singlife App:
I have forgotten my Singlife App password. How do I reset it?
On your Singlife App:
How can I set a new pin and enable biometrics?
On your Singlife App:
How can I view my Singlife Account transaction details?
On your Singlife App:
How can I view my Singlife Account policy documents?
On your Singlife App:
What is the Singlife App for, besides having a sign-up function for the Singlife Account?
The app facilitates a connected financial services experience in which you can track your returns and spend transactions as well as qualification for bonus campaigns. You can also sign up for Singlife Sure Invest, a digital investment linked policy, and connect with a financial adviser representative.
Does the Singlife App allow me to view my other Singlife policies?
No, but we're actively working on including this feature. We'll notify you once it's ready. At this time, you may view your other Singlife policies through the Singlife Customer Portal.
Must I use the Singlife App to apply for a Singlife Account and the Singlife Visa Debit Card?
Yes, the Singlife Account and card can only be applied for and accessed via the Singlife App, including monitoring your balance and spends.
This webpage is published for information only and Singapore Life Ltd. accepts no liability whatsoever with respect to its use or its contents.
The information contained here is accurate as at 1 Oct 2022.