Can I log in to multiple devices simultaneously with my Singlife ID?

No, you may not. As a security measure, you'll be logged out on the prior device once you've logged in on a new one.

Can I trust Singlife?

Yes. Singapore Life Ltd. (Singlife) is a direct life insurer licensed by the Monetary Authority of Singapore (MAS). The Singlife Account is protected up to specified limits by the Singapore Deposit Insurance Corporation (SDIC).

Is my data safe with Singlife?

Data security is our top priority. We’ve taken measures to ensure that your information is protected. You may review our policy to understand personal data better at this page

Is the Singlife Account protected under the Policyowner’s Protection Scheme?

The Singlife Account is protected up to specified limits by the SDIC. Singapore Life Ltd. (Singlife) is a registered member of the Policy Owner's Protection Scheme. The PPF Scheme protects policy owners in the event of failure of a member life or general insurer. The PPF Scheme is administered by the Singapore Deposit Insurance Corporation (SDIC). To find out more, click here.

Why am I getting a warning on my device that says “We have detected that you are using a jailbroken or rooted device”?

Jailbroken and rooted devices pose a threat to data security, which is of paramount importance to us. Restore your device to factory settings to resume access and remove the notification.

An additional note: following our commitment to security vigilance and enhancements, affected devices may be blocked from accessing the app in the future.

Notes:

1A daily spending limit is set at S$5,000. An annual spending limit is set at S$30,000 on a 365-day rolling basis. Any payments made via a Singlife Debit Card during the prior 365-day period shall be aggregated with payments made via PayNow UEN for the purpose of determining the annual spending limit.

 

This webpage is published for information only and Singapore Life Ltd. accepts no liability whatsoever with respect to its use or its contents. 

The information contained here is accurate as at Feb 2024.