Do I qualify for Singlife Travel insurance?

In order to qualify for travel insurance from Singlife, you must meet the following criteria:

  • Have a valid NRIC or FIN
  • Be at least 16 years old at the time of purchase (only required if you’re the applicant)
  • Be taking a round-trip journey that begins and ends in Singapore
  • Not travelling against the advice of a qualified medical practitioner
  • Not travelling for the purpose of obtaining medical treatment
  • Have purchased the policy before departing from Singapore

Can I get an instant quote from Singlife?

Yes. Click here to get a quote. It takes 60 seconds or less for an immediate, no-obligation quote.

What is the difference between Travel Prestige, Travel Plus and Travel Lite?

The differences are in the policy features and maximum amounts payable per person, per trip, in the event of a claim. For the best cover and highest protection, we recommend the Travel Prestige plan. View the travel policy document and compare the amounts payable for each of the policies to ascertain which plan is right for you.



How do I contact Singlife for emergency travel assistance?

Please call the Singlife Travel Assistance Helpline at +65 6460 9391.

How do I make a claim?

To make a claim, or for overseas emergency assistance, please call our claims assistance helpline at +65 6460 9391. Alternatively, you may submit your claim through our online claims portal here.

Each submission should be furnished with full particulars and full facts of the claim, including its occurrence, as well as detailed information on the circumstances and extent of loss. This should be supported with the relevant documents and sent through as soon as reasonably possible and no later than 30 days after the incident.

You'll receive an acknowledgement email from us within 3 working days after your claims submission. If we need further information, we'll get in touch within 60 working days.

Once your claim is approved, you'll receive an email. Your claim payout will be paid via PayNow within 3 business days.

For general enquiries, call +65 6827 9933, from Mondays to Fridays, between 08:45 and 17:30 (excluding weekends and public holidays)

This webpage is published for information only and Singapore Life Ltd. accepts no liability whatsoever with respect to its use or its contents.

The information contained here is accurate as at 28 Apr 2023.