What doe Singlife Travel Insurance cover?

24/7 emergency travel assistance, Loss of frequent flyers points, Rental vehicle excess, loss of baggage, Accidental death & disability, Overseas medical expenses, Personal liability, Trip interruption - Change of trip itinerary.

Protect your family and your travel plans!

Our travel insurance plans protect you and your family so you can travel with peace of mind. Whether you're looking for single trip coverage or an annual travel insurance plan, we've got you covered!

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Seamless claims experience with PayNow

Receive your claims payout via PayNow. Note: Your PayNow account must be linked to your NRIC/FIN.

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Unlimited medical expenses coverage*

Unlimited coverage for your overseas medical claims.*

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Travel inconvenience

We cover trip cancellation for any reason^.

Travel assistant

Our helpline can assist you; from sorting out travel emergencies at home or abroad, to providing information about countries you're visiting.

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COVID-19 coverage

We cover trip interruptions or cancellations due to COVID-19 and cover your medical treatment should you contract COVID-19 whilst overseas.

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Rainfall Protection

Payout of up to S$150** should your trip be affected by excessive rainfall.

Footnotes

*Only available for Travel Prestige plan.
^Only available for Travel Plus and Prestige plan. Please ensure that you purchase the policy within 7 days after making the initial payment or deposit for your trip. No claims will be accepted if you purchase your travel policy after the 7th day of making your initial payment or deposit for your trip.

**For single trips (minimum 3 days) where more than 50% of trip duration is affected by rainfall levels of >6.4mm in a 24-hour period.

What do our Travel Plans cover?

Choose the plan according to your needs.

Travel Lite

Our plan includes cover for accidental death & disability, overseas medical expenses and more.

24/7 Emergency travel assistance
Loss of frequent flyers points
Rental vehicle excess¹
S$500
Loss or damage of baggage & personal belongings²
S$3,000
Accidental death & disability⁵
S$50,000
Overseas medical expenses
S$250,000
Personal liability
S$250,000
Trip interruption - Change of trip itinerary⁴
S$1,000

Travel Plus

Greater and flexible coverage that allows you to change your travel dates for any reason.

24/7 Emergency travel assistance
Loss of frequent flyer points
Rental vehicle excess¹
S$1,500
Loss or damage of baggage & personal belongings²
S$5,000
Accidental death & disability⁵
S$100,000
Overseas medical expenses
S$2,000,000
Personal liability
S$1,000,000
Trip interruption - Change of trip itinerary⁴
S$2,000
Trip cancellation for any reason^{3, 4}
S$5,000
Change of travelling date or time for any reason^{3, 4}
S$2,000

Travel Prestige

Premium protection that also safeguards you against unauthorised transactions.

24/7 Emergency travel assistance
Loss of frequent flyer points
Rental vehicle excess¹
S$2,500
Loss or damage of baggage & personal belongings²
S$8,000
Accidental death & disability⁵
S$500,000
Overseas medical expenses
Unlimited
Personal liability
S$2,000,000
Trip interruption - Change of trip itinerary⁴
S$3,000
Trip cancellation for any reason^{3, 4}
S$5,000
Change of travelling date or time for any reason^{3, 4}
S$3,000
Unauthorised use of credit card
S$1,000

Footnotes

¹We will reimburse you for any excess or deductible if you're legally liable to pay for the loss or damage to the rented private car or campervan during your trip. Please refer to the policy document for complete details.

²Per article limit (or set of articles if grouped together) is up to S$500 for Lite and up to S$700 for Plus and Prestige.

³Only applies to Plus and Prestige plans. Please ensure that you purchase the policy within 7 days after making the initial payment or deposit for your trip.
No claims will be accepted if you purchase your travel policy after the 7th day of making your initial payment or deposit for your trip.

⁴You may refer to the Family Total for the maximum amount we will pay for each benefit section, under the family package, during any trip.

⁵The benefit payable under this section is reduced to 20% of the policy limit for a Child insured under the family package and any insured person above 70 years old.

Read our travel insurance policy

Enjoy these deals!

We make sure you’re getting the best deals in town with these special savings.

01

25% OFF single trip plan

Use code TRAVEL25 to get 25% OFF single trip plan till 30 April 2024.

Use code TRAVEL25
02

25% OFF annual multi-trip plan

Use code ANNUAL25 to get 25% OFF annual multi-trip plan till 30 April.

Use code ANNUAL25
03

Up to 48% OFF for MINDEF/MHA/POGIS

MINDEF/MHA & POGIS insured members and their family get up to 48% off single trip plans for individuals or groups.

For year-round protection, choose our annual multi-trip plan and get up to 48% off.

Get a quote

Extra protection add-ons

Need more coverage? Consider these add-ons when you purchase our travel plans!

Winter sports

Hit the slopes knowing that you're fully guarded. Stay protected against accidental injury and cover your winter sports equipment against loss, theft and damage.

Adventure water sports

Be covered against accidental injury and illness when you do water sports like wakeboarding, deep-sea diving (up to 40 metres) and more.

Golf holiday

Protect your golf equipment against accidental loss, theft or accidental damage during your golf games.

Overseas wedding & photoshoot

Have the time of your life knowing that we cover your wedding accessories, ceremonial attire, loss of wedding photo albums and more.

How to make a claim

Make sure to submit your claim within 30 days of the incident or as soon as reasonably possible.

01

Submit your claim online

Please ensure that the required documents are submitted to facilitate the claims process and avoid any unnecessary delay.

Submit your claim here
02

Submit original documents

For claims that require reimbursements for upfront expenses paid (medical receipts, purchase receipts, etc.), indicate your policy number on your original documents and submit to:

Singlife Travel Insurance Claims, Singapore Life Ltd.
4 Shenton Way, #01-01 SGX Centre 2,
Singapore 068807

Have a question? Contact us.
03

We'll be in touch

You'll receive an acknowledgement email from us within 3 working days after your claims submission. If we need further information, we'll get in touch within 30 working days.

Once your claim is approved, you'll receive an email. Your claim payout will be paid via PayNow within 3 business days.

More claims info

Disclaimers

This policy is underwritten by Singapore Life Ltd. This is published for general information only.

This is not an insurance contract. Full details of the standard terms and conditions of this policy can be found in the relevant policy contract.

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Singlife or visit the GIA or SDIC websites (www.gia.org.sg or www.sdic.org.sg).

Information is accurate as at 17 October 2023.

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