Custody of Assets

A custodian (the "Custodian") is appointed to hold all investment assets on behalf of all GROW investors, held under an account.

Navigator Investment Services Ltd is licensed by the Monetary Authority of Singapore under the Securities and Futures Act 2001, to deal with collective investment scheme (CIS) and provide custodial services.


There are currently no additional expenses or costs payable for custodial services.

For further details on the role of the Custodian, please read the section on "Custodial Services" under the Investment Account Terms and Conditions.

Opening an Investment Account

Talk to your Financial Adviser Representative. Financial Adviser Representatives can help you assess your personal financial needs and objectives, including investment risk tolerance and investment horizon to then recommend a suitable Investment Account for each investor's specific circumstances.

If you currently do not have the services of a Financial Adviser Representative, we can help you either directly or through our partnerships with a number of Financial Advisory Firms, whose qualified representatives can advise you on structuring an investment portfolio to match your personal risk profile and financial objectives.

For a list of Financial Advisory Firms partnered by us, please click here.

Contract Currencies

We now offers Investments Plans in 2 Contract currency

  • Singapore Dollar (SGD) – Available for all accounts
  • US Dollar (USD) - Available for cash plans only.

If available, you may select your preferred Currency when you apply for a new Investment Account.

Available Investment Accounts

You may invest using any of the following appropriate fund sources:

  • General Investment Account using cash – both SGD and USD;
  • CPF Ordinary Account ("CPF-OA") monies;
  • CPF Special Account ("CPF-SA") monies; and
  • Supplementary Retirement Scheme ("SRS") monies

If you are an Accredited Investor, you can have access to an even wider range of funds managed by reputable Fund Houses. You can also take advantage of more investment opportunities as well as gain access to alternative investments, which uses sophisticated investment techniques and strategies.

Regular Savings Plan

The Regular Savings Plan allows you to invest a fixed sum of money at a nominated frequency, into a particular fund or funds of your choice. It is offered only for SGD fund source and is subject to the minimum investment levels set out in the Schedule for Fund Investment (also accessible here).

For more information on the Regular Savings Plan, please contact your Financial Adviser Representative.

Regular Withdrawal Facility

The Regular Withdrawal Facility pays out a fixed amount of money at a nominated frequency from your account, at your request. Regular Cashbacks are paid out by redemption of investments in your account and is subject to the minimum cashback amount set out in the Schedule for Funds Investment (also accessible here).

For more information on the Regular Cashback Facility, please contact your Financial Adviser Representative.

Investment Transactions

There are basically 3 types of transactions that can be made:

Fund Subscriptions (Buy)
This is normally where your Financial Adviser Representative will recommend a selection of funds to meet your personal financial needs and objectives that suit your risk tolerance and investment horizon. You'll have to make a decision on whether to subscribe, or "buy" into the funds as recommended by your Financial Adviser Representative. Funds Subscriptions are subject to the minimum investment levels set out in the Schedule for Funds Investment (also accessible here).

Do note that cash trades are placed only upon cleared funds basis. Cleared funds payment refer to cheques which have been cleared or internet banking funds transfer which are sighted in Trust Account by the cut-off time. For CPF/SRS transactions, trade placements will be performed after successful collection of funds from your CPF/SRS accounts, typically 1 to 2 business days after you authorise your trades.

Price for your trades will be reflected approximately 2 days later as unit trusts are forward pricing and Net Asset Value (NAV) will only be available typically after 2 business days (barring any unforeseen circumstances). Units will be updated in your portfolio within 7 days from the trade placement date. Do note that buy trades for monthly traded funds may take more than a month to complete as the buy trades and price of the fund are only available once a month.

Fund Switches (Switch)

Funds are dynamic investments and your portfolio may skew over time due to the performance of the individual funds. When this happens, your Financial Adviser Representative may suggest to re-balance your portfolio by switching funds to bring it back in line with your current risk profile.

A fund switch involves the redemption of units in one or more funds, and using the redemption proceeds to subscribe for units in one or more other funds. The redemption and subscription will be processed sequentially i.e. the sell transaction has to be completed before the buy transaction can be performed and it take about 4-8 business days to complete. Do note that switch trades for monthly traded funds may take more than a month to complete as the switch trades and price of the fund are only available once a month.

Generally, your Financial Adviser Representative should only recommend that you perform a fund switch if the replacement fund would continue to fit your risk tolerance, time horizon and financial goals, and is not detrimental to your interests.

Funds switches are subject to the minimum withdrawal/redemption levels set out in the Schedule for Funds Investment (also accessible here).


Redemptions (Sell)
At any time, you can ask for a full or partial redemption of your investments under any of your Investment Accounts.

Redemptions are subject to the minimum redemption levels set out in the Schedule for Funds Investment (also accessible here).

For more information regarding investment transactions, please contact your Financial Adviser Representative.

Settlement of Redemption Trades
Typically, redemption trades would usually take 3 – 8 business days (barring any unforeseen circumstances) after you have authorized the trade. You will receive the redemption proceeds in your respective account within 2 – 3 business days from the settlement date. If a redemption account is nominated, you will receive your cash redemption in your nominated bank. You are strongly encouraged to nominate a bank account for your cash redemption in order to enjoy a seamless and convenient direct crediting of your redemption proceeds into your bank account. Bank charges may apply for direct credit of redemption proceeds in USD.

CPF-OA and SRS payment will be remitted to your Agent Bank or SRS operator for the credit of your CPF Ordinary/SRS Account, as the case may be. CPF-SA payment will be remitted to your CPF Special Account directly. Do note that sell trades for monthly traded funds may take more than a month to complete as the sell trades and price of the fund are only available once a month.

Monitoring your Investments & Transacting via MySinglife

MySinglife is an innovative and secure web portal, developed using Singlife’s world-class expertise and the latest in technology.

MySinglife comes packed with Electronic Services (E-Services) functionalities, including a Straight-Through Processing (STP) feature that will allow your Financial Adviser Representative to send investment recommendations directly to you for approval, with your approved transactions being immediately submitted to us for processing. It also allows you and your Financial Adviser Representative to easily monitor and obtain consolidated reports on your investments for up-to-date information on portfolio performance.

With the new STP feature on MySinglife offering transactional capabilities for subscriptions, switches and redemptions into the full range of funds available on our platform, your Financial Adviser Representative can now fine-tune your portfolio with ease, and you can approve investment recommendations at your convenience – anywhere, anytime, as long as you have access to an Internet connection.
For more information on transacting through MySinglife, please contact your Financial Adviser Representative.

Right to Cancel

As prescribed by the Notice On Cancellation Period For Collective Investment Schemes Constituted As Unit Trusts [SFA 04/13-N01] issued by the Monetary Authority of Singapore, you will have the right to cancel a subscription of units in a fund within 7 calendar days from the date on which the initial subscription was made, provided that you were not an existing unit-holder in that fund at the time of the subscription for which the right to cancel is being exercised.

Where you have applied for a Regular Savings Plan, your right to cancel applies ONLY to the first payment contribution for subscription into a fund and not to any subsequent contributions.

Schedule for Funds Investment

 

Minimum Investment and Withdrawal/Redemption Levels
Minimum Investment Levels

Lump Sum Subscription

(excluding Regular Subscription)

All Sub-Accounts
Minimum initial investment/transfer $1,000
Minimum additional investment/transfer $100
Minimum allocation per fund $100
Regular Subscription All Sub-Accounts
Minimum regular investment  $200
Investment frequency Monthly, Quarterly, Half-Yearly, Yearly
Minimum allocation per fund $100
Minimum WIthdrawal / Redemption Levels for All Sub-Accounts
Minimum withdrawal/redemption amount $1,000
Minimum balance 5% of Sub-Account Value
Minimum amount for switching $1,000
Minimum switch per fund $500
Minimum redemption per fund $500
Minimum balance per fund 5% of Fund Value
Regular Withdrawal Facility
Minimum regular withdrawal $1,000
Withdrawal frequency Monthly, Quarterly, Half-Yearly, Yearly

Note:

  1. The above amounts shall apply for all Contract Currencies across the various Sub-Accounts.
  2. All transactions are also subject to the minimum requirements imposed by the respective fund houses and whichever Fund limit is higher shall apply. Failure to comply with the minimum requirements may result in your trade being rejected by the fund houses. Please refer to the relevant fund prospectus for further details.

 

Funds Centre

Click here to access Investments Funds.

Maximum Cash/SRS Balance

We wish to highlight that a maximum balance will be applied to the aggregate of the balances in each Cash Account under your Investment Cash/SRS Sub-Account(s) (the "Maximum Balance").

The Maximum Balance is set at S$35,000 with effect from 8 August 2007.

The Maximum Balance is applicable for joint accounts as well. Your jointly-owned Sub-Account (whether a non-minor joint Sub-Account or including jointly-owned minor Sub-Account) will have a separate Maximum Balance from your individually-owned Sub-Account. However, if you own more than one joint Sub-Account with the same account holders, these will be aggregated together. For example, Mary's individual Sub-Account will have a Maximum Balance of S$35,000. Her joint Sub-Account with John will have a separate Maximum Balance of another S$35,000.

However, if Mary and John have more than one joint Sub-Account, all of their joint Sub-Accounts will be aggregated together and the combined total should not exceed S$35,000.
Navigator will be reviewing the cash balances in your Cash/SRS Sub-Account(s) on every 1st working day of the month. If you wish to invest your excess cash balances (exceeding the Maximum Balance) into the investment funds available on the platform, we strongly encourage you to contact your Financial Adviser to switch out the excess cash balance before the 1st of every subsequent month, as needed.

Following our review, if the aggregate balance in your Cash Account(s) exceeds the Maximum Balance, we will proceed to automatically refund you any amount in excess of the Maximum Balance within 2 weeks from the review date.

If you have nominated a bank account for your Navigator Investment Plan(s), we will credit the refund amount into your nominated bank account. Otherwise, GROW will send a cheque to your last known address in our records. In the case of SRS monies, GROW will credit your SRS Account with the relevant SRS Operator. A withdrawal notification will also be sent to inform you of the refund.

The terms and conditions applicable to Investment Account is accessible here. We strongly encourage investors to read it.

This webpage is published for information only and Singapore Life Ltd. accepts no liability whatsoever with respect to its use or its contents.

The information contained here is accurate as at 16 Aug 2022.