How our claim process works
Find out how our claim process works and get in touch with our claim experts to get your claim started. Alternatively, you may contact your preferred Financial Adviser Representative to help you with your claim.
Individual claims
For individual life or health policyholder, select the policy that you want to make a claim.
To help us process your claim as quickly, please read the instructions under the respective sections to ensure that the required documents are submitted to us.
Death claim
Call us at +65 6827 9933 for us to help you through the death claim process.
Accident & Disability claim
Make a claim for MyAccidentGuard or disability related claim.
Critical illness claim
Make a claim for cases related to early, intermediate or severe stage critical illness.
Health claim
For policyholders of Singlife Shield and Singlife Health Plus to make a health insurance claim.
Severe disability claim
For MyCare, MyCare Plus, MyLongTerm Care & MyLongTerm Care Plus policyholders to make a claim.
General insurance claims
For claims related to your car, travel, home and personal accident policies.
Car claim
For Motor insurance policyholders to make a claim.
Home claim
For Home insurance policyholders to make a claim.
Personal Accident claim
For Personal Accident Lite/Standard /Plus policyholders to make a claim.
Travel claim
Find out more on how to make a travel insurance claim here.
Corporate insurance claims
Corporate plan claim
Find out how to make a claim or manage your corporate plans here.
EBConnect
For advisors, brokers, and HR personnel to manage Singlife corporate plans.
ClaimConnect
For corporate insurers to submit a claim with ClaimConnect via the portal or mobile app.
Commercial claim
Find out how to make a claim for a commercial policy.
MINDEF & MHA claims
MINDEF & MHA insurance claim
For MINDEF and MHA policyholders of Singlife to make a claim.
Public Officers Group Insurance Scheme (POGIS) claims
POGIS claim
Find out how to make a claim or manage your corporate plans here.