MINDEF & MHA insurance claims

How to make a claim

Let us guide you through the claim process

Complete the claim form

  • Visit the form library below and download the relevant form.
  • Complete the claim form and gather the documents required for the submission.

Refer to the "Claims Procedures at a Glance" (the cover page of the Claim Form) for information on the documents required.

Submit your claim online

Email us the complete set of the relevant claim documents and we will acknowledge your electronic claim submission within 2 business days.

  • [email protected] (For MINDEF members/affiliate members on MINDEF & MHA Group Insurance claims)
  • [email protected] (For MHA members/affiliate members on MINDEF & MHA Group Insurance claims)

Get in touch with our team

If you are still unsure, you may email us or contact us at:

Hotline: +65 6827 8030

Opening hours (excluding Public Holidays):
08:45am - 5:30pm, Mondays - Fridays

Form Library

Download the relevant forms that you'll need

Death Claim Form Download
Living Care / Living Care Plus Claim Form Download
Total Permanent Disability, Accidental Permanent Dismemberment, Disability Income & Advance Payment Benefit Claim Form Download
Daily Hospital Cash / Hospital Recuperation / Simple Fractures or Other Fractures Benefit Claim Form Download

Contact us

MINDEF and MHA Group Claim Hotline

+65 6827 8030

Mondays to Fridays, excluding public holidays from 8:45 to 17:30