We understand this is a difficult time and want to ensure your claims process will be seamless.
If you're unable to perform 3 or more Activities of Daily Living (Washing, Dressing, Feeding, Toileting, Transferring and Mobility/Walking or Moving Around), please call our appointed partner – Homage at 6100 0055 – for financial counselling, and guidance on the claims process and getting a severe disability assessment. Find out more about policyholder preferential rates here.
Alternatively, if you prefer to handle your claim submission on your own, follow the 3 simple steps below.
Make an appointment with an Appointed Assessor for severe disability assessment.
For more information on the Severe Disability Assessor (Clinic-based or Housecall), you may visit here.
Bring along the completed Claim Form and the assessor will submit the documents to your insurer for processing.
For severe disability assessment, you may need to:
*The revised assessment fees are effective from 31 January 2020.
Financial Adviser Representative or Intermediaries
Email to:
[email protected]
Please use the email subject:
Claim Submission: [Policy Number] - [Type of Claim]