GROW with Singlife

The minimum age to open an investment account is 18 years old.

The minimum amount for any initial lump-sum subscription for investment is S$1,000.

The minimum amount for any regular investment is S$200.

By Customer Service Hotline
To update your address, you may call our Customer Service Hotline at 6827-7555 and our Customer Service Officer will be glad to assist you.

By Form
Alternatively, you may also wish to perform your address update by submitting a completed ‘Amendment Form’ to us.
You may send to us via the following channels:
1. Email ([email protected])
2. Hardcopy mail to 18 Robinson Road #04-02/03 Singapore 048547

Please visit this link and enter your registered email address. An email will be sent to you to perform a password reset.

You may access your monthly statements through Navigator online. Please follow the steps below after logging in:

• Click on 'View Details' of your Navigator plan
• Look for 'Reports & documents' > 'Library'

With effect from 1st January 2012, MAS requires financial institutions to assess whether a retail customer has the relevant knowledge or experience to understand the risks and features of a Specified Investment Product (SIPs) before offering the product to them.

This assessment, known as Customer Knowledge Assessment (CKA), helps in the assessment of your knowledge or investment experience before recommendations are made to you or before your account is allowed to transact in SIPs.

This is dependable on the type of unit trust fund.

For Money Market funds, redemption will be processed by T+2 business days
For Bonds funds, redemption will be processed by T+4 to 6 business days.
For Equity funds, redemption will be processed by T+6 business days

Note: T refers to the day which the redemption is approved before 3pm.

For Cash Investments

• Clients will receive the proceeds through direct bank crediting if there’s a nominated bank account.
• Otherwise, clients will receive a cheque from us.
   

For CPFOA/SRS Investments

• Clients will receive the proceeds through associated agent bank account.
   

For CPFSA Investments

• The proceeds will be directly credited back to clients’ CPF Special Account.

For estate case redemption, we would require the following:

1. Certified true copy of the Death Certificate
2. Certified true copy of Grant of Probate (with will) or Grant of Letters of Administration (without will)
3. Certified true copy of NRIC(s) of the Executor(s) or Administrator(s)
4. Executors or Administrators’ completion of the following forms:
   a. Redemption Form,
   b. Indemnity Form for Redemption, and
   c. Common Reporting Standards (Individual) Form