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Travel insurance plans

Get up to 43% off. Use promo code TRAVEL18 + extra 30% off for MINDEF & MHA or POGIS policyholders.

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Singapore’s Go-To Travel Insurance Coverage

Enjoy yourself to the fullest when traveling with our protection plans that cover you and your family from unforeseen circumstances. Whether you’re looking for single trip coverage or an annual travel insurance plan, we’ve got you covered! 

Seamless claims experience with PayNow

Receive your claims payout via PayNow.

Unlimited medical expenses coverage*

Unlimited coverage for overseas medical claims.*

Travel inconvenience

We cover trip cancellation for any reason^.

Travel assistant

Travel assistant is a helpline that can assist you on anything, from sorting out travel emergencies at home or abroad to information about the countries you’re visiting. 

COVID-19 coverage

We’ll cover you for trip interruption/ cancellation due to COVID-19. And if you get COVID-19 overseas, we’ll cover your medical treatment.

*Only available for Travel Prestige plan.
^Only available for Travel Prestige and Plus plan.

Choose the right travel insurance

Single trip insurance

Covers your single trip for up to 182 days abroad.

Suitable for a family holiday, honeymoon and a longer trip.

This plan is for you if you're only planning to travel two or three times a year. For example, a one-time dream vacation and a short getaway around Asia.

Annual multi-trip insurance

Covers unlimited trips for a year for up to 90 days per trip. 

Suitable for frequent holiday-goers and your regular weekend getaway.

If you're planning to travel to more than two countries (e.g. Singapore > Peru > Singapore > France > Singapore) frequently, the annual multi-trip cover would be a more economical solution than a new single trip insurance each time you travel.

What does our Travel Insurance cover?

Choose the plan according to your needs. 

Travel Lite

Our plan includes cover for accidental death & disability, overseas medical expenses and more.

  • 24/7 Emergency travel assistance
  • Loss of frequent flyers points
  • Rental vehicle excess1
    S$500
  • Loss of baggage2
    S$3,000
  • Accidental death & disability5
    S$50,000
  • Overseas medical expenses
    S$250,000
  • Personal liability
    S$250,000
  • Trip interruption - Change of trip itinerary4
    S$1,000

Travel Plus

Greater and flexible coverage that allows you to change your travel dates for any reason.

  • 24/7 Emergency travel assistance
  • Loss of frequent flyer points
  • Rental vehicle excess1
    S$1,500
  • Loss of baggage2
    S$5,000
  • Accidental death & disability5
    S$100,000
  • Overseas medical expenses
    S$2,000,000
  • Personal liability
    S$1,000,000
  • Trip interruption - Change of trip itinerary4
    S$2,000
  • Trip cancellation for any reason3, 4
    S$5,000
  • Change of travelling date or time for any reason3, 4
    S$2,000

Travel Prestige

Premium protection that also safeguards you against unauthorised transactions.

  • 24/7 Emergency travel assistance
  • Loss of frequent flyer points
  • Rental vehicle excess1
    S$2,500
  • Loss of baggage2
    S$8,000
  • Accidental death & disability5
    S$500,000
  • Overseas medical expenses
    Unlimited
  • Personal liability
    S$2,000,000
  • Trip interruption - Change of trip itinerary4
    S$3,000
  • Trip cancellation for any reason3, 4
    S$5,000
  • Change of travelling date or time for any reason3, 4
    S$3,000
  • Unauthorised use of credit card
    S$1,000

Footnotes

Add-ons for extra protection

Need enhanced coverage? Consider these add-ons when you purchase our travel plan.

Winter sports

Hit the slopes knowing that you're fully guarded. Stay protected against accidental injury and cover your winter sports equipment against loss, theft and damage.

Adventure water sports

Be covered against accidental injury and illness when you do water sports like wakeboarding, deep-sea diving (up to 40 metres) and more.

Golf holiday

Protect your golf equipment against accidental loss, theft or accidental damage during your golf game. 

Overseas wedding & photoshoot

Have the time of your life knowing that we cover your wedding accessories, ceremonial attire, loss of wedding photo album and more.

Travel promotions

We make sure that you're getting the best deals in town with these special savings.

18% off single trip

Valid until 31 July 2022.

Up to 43% off for MINDEF & MHA policyholders

For policyholders' family members too. T&Cs apply.

Up to 43% off for POGIS policyholders

For policyholders' family members too. T&Cs apply.

How to make a claim

Make sure to submit your claim within 7 days of the incident or as soon as reasonably possible.

Step1

Submit your claim online

When submitting the travel insurance claim online, please ensure that the necessary documents are submitted to facilitate the claim process and avoid any unnecessary delay.

Visit this link to submit

submit document Step2

Submit original documents

For any claim that requires reimbursements for upfront expenses paid by the policyholder (medical receipts, purchase receipts, etc.), submit your original documents with policy number indicated to:


Singlife Travel Insurance Claims, Singapore Life Ltd.

4 Shenton Way, #01-01 SGX Centre 2,
Singapore 068807

Got a question? Call us.

quick response Step3

We'll respond quickly

Wait for our acknowledgement email or call within 2 working days from the time we receive your claims submission. If we need further information, we'll get in touch within 30 working days. 

Once your claim is approved, you'll receive an email. Your claim payout will be paid via PayNow within 1 to 2 business days.

Please ensure that your PayNow account is registered under your NRIC in order to receive the payment successfully.

Otherwise, the bank will mail you a physical cheque.

Got any questions?

Do I qualify for Singlife Travel Insurance?

In order to qualify for travel insurance from Singlife, you must meet the following criteria:

  • You have a valid NRIC or FIN.
  • You are at least 16 years old at the time of purchase (only required if you are the applicant).
  • The journey is a round trip, beginning and ending in Singapore.
  • You are not travelling contrary to the advice of a qualified medical practitioner or for the purpose of obtaining medical treatment.
  • You buy the policy before you leave Singapore on your trip.

 

How far in advance should I purchase single trip insurance?

If your trip includes pre-payments or deposits for say, hotels, airlines and other travel needs, we recommend that you buy travel insurance immediately after making these payments to protect yourself against trip cancellation charges. Our 'Travel Plus' and 'Travel Prestige' also offers Trip Cancellation For Any Reason and Change of Travelling Date or Time for Any Reason that would be useful to guard against losing early payments. Just buy this tier of travel insurance within 7 days of making your pre-payments or deposits.

For example: 
You paid for your air ticket on 1 Dec 2019 but paid for your accommodation on 1 Feb 2020 for a trip from 1 Jun 2020 to 14 Jun 2020.

You are required to purchase the travel insurance latest by 8 Dec 2019 in order to be covered under this section.

 

Help, my bags are lost/damaged/have been stolen. Must I inform the police?

Bummer! Quick, report the theft or loss to the police within 24 hours of discovering it. Make sure to ask them for a report in writing. If you think your airline, transport company or hotel could be responsible for this, let them know and ask for a written report as well. You'll need these documents when you make a claim with us.

 

Are there countries which are not covered?

Unfortunately, yes, and they are Afghanistan, Democratic Republic of Congo, Iran, Iraq, Liberia, Sudan and Syria. So we don't cover any claims that result from your travel in, to or through these countries.

 

What is the difference between Individual, Family and Group Package?

The difference is as follows: 

Individual Package covers you only.

Family Package covers you, your spouse and/or your legal child/children who travel with you on the same single trip. For annual family plan, you and your spouse need not travel together but your children below 16 years old must be accompanied by you or your spouse for any trip.

Group Package covers you and up to 19 other individuals (including children) travelling together on the same trip. A 10% discount applies to groups of at least 6 persons and a 15% discount applies to groups of 11 to 20 persons.

This policy is underwritten by Singapore Life Ltd. This is published for general information only. Information is accurate as at 12 Dec 2021

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you.  For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Singlife or visit the GIA or SDIC websites (www.gia.org.sg or www.sdic.org.sg).

This advertisement has not been reviewed by the Monetary Authority of Singapore.

Contact us

Customer service hotline

+65 6827 9933

General enquiry hours:

Mondays to Fridays 8:45 – 17:30

Weekends and public holidays Closed

Claim enquiry hours:

Mondays to Fridays 8:45 – 18:00

Emergency Travel Assistance

+65 6460 9391

Available 24 hours daily