Everyone needs medical care at some point in time. In a rapidly changing world of healthcare, learning how to navigate around the subject will help you become a more educated healthcare consumer. When it comes to hospitalisation and inpatient treatments, one term you'll come across is pre-approval.
What is pre-approval?
Pre-approval, also known as pre-authorisation, allows you to find out whether your medical treatment is claimable before you proceed. For Singlife Shield policyholders, pre-approval is available when you visit a private specialist from our panel.
Traditionally, patients submit their claims after the treatment is received and hope that their medical bills get reimbursed. Pre-approval ensures that you can proceed with the treatment without worrying about whether your treatment will be covered.
Why should you get pre-approval?
With the pre-approval of your medical bill, you can have the assurance of your claim outcome and focus better on your journey to recovery. It’s a recommended procedure if you are seeking non-emergency specialist care under Singlife’s panel specialists.
How does it work?
Pre-approval isn’t as complicated as some may think. If you're a Singlife customer, we’ll get in touch with the panel specialist directly so it’s hassle-free for you. It’s recommended that the pre-approval request is made at least five working days (but no more than six weeks) before the planned admission or treatment.