We’ve got you covered!
As part of the Singlife Home Insurance plan that you have purchased or renewed, we’re giving 12 months of Dengue Aid Insurance completely FREE.
With this coverage, you can focus on recovery in the event you’re diagnosed with dengue fever.
How to make a claim
Make sure to submit your claim within 30 days of the incident or as soon as reasonably possible.
Include as many details of the incident as possible, such as original documents like medical receipts as more details mean faster processing. We will keep you informed if we need other documents beyond receipts.
Email us at [email protected]
Make sure to include any supporting documents, such medical receipts.
To submit original documents, post it to us at this address:
Singlife General Insurance Claims, Singapore Life Ltd.,
4 Shenton Way, #01 - 01 SGX Centre 2,
Singapore 068807
Have a question? Contact us here.
You'll receive an acknowledgement email from us within 3 working days after your claims submission. If we need further information, we'll get in touch within 30 working days. Once your claim is approved, an email will be sent to you. Your claims payout will be paid within 3 business days via PayNow.
Please ensure that your PayNow account is registered under your NRIC in order to receive the payment successfully. Otherwise, the bank will mail you a physical cheque in 14 business days.
Disclaimers
This policy is underwritten by Singapore Life Ltd. This is published for general information only and does not have regard to the specific investment objectives, financial situation and particular needs of any specific person.
You may get a copy of the Product Summary from Singapore Life Ltd and the participating distributors’ officers. As this product has no savings or investment feature, there is no cash value if the policy ends or if the policy is terminated prematurely. The benefits of the policy will only be payable upon if you are diagnosed with dengue fever. Before replacing an existing personal accident policy with a new one, you should consider whether the switch is detrimental as there may be potential disadvantages with switching.
This is not an insurance contract. Full details of the standard terms and conditions of this policy can be found in the relevant policy contract.
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Singlife or visit the GIA or SDIC websites (www.gia.org.sg or www.sdic.org.sg).
Information accurate as at 13 September 2024.