Industry-specific terms and jargon in your health policy contract can make it hard to understand exactly what your coverage entails. And because many people leave the technicalities to their trusted insurance agents, it can be baffling or disappointing when medical claims get rejected or payouts are lower than expected. If you don’t want to be caught off guard by huge bills for your medical treatments, it’s important to understand how your MediShield Life Plan or Integrated Shield Plan works.

For starters, familiarise yourself with two common health insurance terms: “deductible” and “co-insurance”. Simply put, these are your out-of-pocket expenses for covered medical care that isn’t paid by your insurer.

Deductibles are included in Integrated Shield Plans to screen out small claims as these plans are designed to cover large hospital and treatment bills.

Understanding these features and knowing how they work together helps you make the right medical and financial decisions, as they directly impact the amount you spend on top of your insurance coverage.

  • Deductible

A deductible is the initial amount you have to pay for eligible medical claim(s) made in a policy year, before you can start receiving any payouts from your insurance policy. For example, if your Integrated Shield Plan includes an annual deductible of S$3,500, you must pay the first S$3,500 for your insured medical services before your Integrated Shield Plan starts to pay for your subsequent medical expenses. Deductibles are included in Integrated Shield Plans to screen out small claims as these plans are designed to cover large hospital and treatment bills. The amount of deductible payable differs with each insurer and depends on the plan you’ve signed up for.

  • Co-insurance

Think of co-insurance as splitting the cost of your covered medical expenses with your insurer. The amount you have to pay under your Integrated Shield Plan is a fixed percentage and only kicks in once you have met your deductible. For instance, if your hospital bill is S$20,000 and your Integrated Shield Plan has a S$3,500 annual deductible and a 10% co-insurance feature, you’ll first have to pay the S$3,500 deductible, before paying 10% of the remaining eligible cost (S$16,500) which works out to S$1,650. Your insurer will pay the remainder of the total eligible medical cost.

To help lighten your cash outflow, you can also tap onto your MediSave to pay for the deductible and co-insurance, up to specified limits, if they are not covered by your health insurance.

Why are these out-of-pocket costs necessary?

In Singapore, the MediShield Life Plan and Integrated Shield Plan include deductibles and co-insurance as these features encourage everyone to play a more active role in managing their medical care costs and preventing over-consumption of medical services. These features help to ensure healthcare costs and health insurance premiums remain affordable and sustainable for all Singaporeans in the long term.

How can you reduce out-of-pocket expenses?

There are a few ways to reduce your out-of-pocket costs. For instance, opting for panel specialists within your health plan’s provider network may give you access to preferred consultation rates.


There is also the option of adding a rider plan to your Integrated Shield Plan to reduce your out-of-pocket expenses. One of the benefits of a rider plan is that it provides coverage for deductible and co-insurance, subject to limits. Do note however, that as of March 2018, the Ministry of Health requires all new rider plans to include a co-payment of 5% or more so that everyone takes on a shared responsibility for their healthcare needs. Opting for panel specialists and seeking treatment at a restructured hospital can allow you to enjoy lower co-payment with your rider plan.

There you have it: your guide to understanding deductible and co-insurance in your health plans. Knowing that you won’t have to deal with unwanted financial surprises can be reassuring in times when you just want to focus on your health. 

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You may wish to seek advice from a financial adviser representative before making a commitment to purchase the products. If you choose not to seek advice from a financial adviser representative, you should consider whether the product in question is suitable for you. The polices are protected under the Policy Owners’ Protection Scheme, and administered by the Singapore Deposit Insurance Corporation (SDIC). For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us or visit the LIA or SDIC websites ( or