What is a Singlife panel specialist?
A Singlife panel specialist is a private medical specialist specially selected by Singapore Life Ltd for MyShield and MyHealthPlus policyholders. There are over 300 specialists on the panel, which is carefully curated based on the specialists’ experience and reputation for delivering quality healthcare services.
- 300+ medical specialists across various disciplines
The panel is curated based on the specialists’ experience and reputation for providing quality healthcare services.
- Priority access
With expedited appointments, you can visit a medical specialist within 3 working days.
- Preferred rates
Flash your e-member card on the ClaimConnect mobile app to enjoy preferred outpatient consultation rates exclusively for MyShield policyholders.
• First consultation fee: S$120 (before GST)
• Follow-up consultation fee: S$70 (before GST)
How Singlife’s pre-approval process helps you
| Guaranteed coverage for hospitalisation | Cashless admission | High coverage and benefits |
|---|---|---|
| By getting a certificate of pre-authorisation for your hospitalisation claim when you visit a Singlife panel specialist, you’ll have pre-approval for your claim up to the policy limit. Enjoy peace of mind and focus on your recovery, not medical bills. | Enjoy cashless admission if ever you require hospitalisation at participating hospitals and clinics. No cash payment is needed upon your discharge as we’ll settle the approved medical fees, excluding applicable deductible and/or co-insurance according to your policy terms. | Having a certificate of pre-authorisation increases your policy coverage: • S$2,000,000 annual claim limit |
Benefits of choosing a panel specialist1 with MyShield Plan 1 and MyHealthPlus Option C-II
| Panel specialist in a private hospital | Non-panel specialist in a private hospital | ||
|---|---|---|---|
| (with certificate of pre-authorisation) |
(without certificate of pre-authorisation) |
||
Policy year limit |
S$2,000,000 | S$1,000,000 | S$1,000,000 |
Pre-hospitalisation |
As charged up to 180 days |
As charged up to 90 days |
As charged up to 90 days |
| Post-hospitalisation treatment benefit2 |
As charged up to 365 days |
As charged up to 180 days |
As charged up to 180 days |
MyHealthPlus |
S$1,000 for inpatient treatment |
S$2,000 for inpatient treatment |
S$2,000 for inpatient treatment |
| S$500 for day surgery |
S$1,000 for day surgery |
S$1,000 for day surgery |
|
Maximum |
S$3,000 per policy year |
Not applicable | Not applicable |
Important notes:
1 The comparison chart is for MyShield Plan 1 and MyHealthPlus Option C-II customers. MyShield Plan 2 and MyShield Plan 3 are not designed to cover expenses incurred with private medical specialists, including those on Singlife’s panel. Hence, the cost of any hospitalisation, surgery or treatment received at these specialist centres under these plans may be pro-rated.
2 The duration of coverage for the pre- and post-hospitalisation benefit listed in the chart are for MyShield Plan 1 new customers who purchased the plan from 1 January 2020, and existing MyShield Plan 1 customers whose policies are renewed from 1 January 2020.
3 The annual deductibles for MyHealthPlus listed in the chart are for MyHealthPlus customers who purchased the rider from 1 January 2020. MyHealthPlus riders purchased before 1 January 2020 are subject to different annual deductible amounts. Please refer to the Product Summary for details.
