Singlife Account
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What will happen to my Singlife Debit Card?
{ const topicDetailsPositionTop = $refs['anchor-answer-1'].getBoundingClientRect().top + window.scrollY - (window.innerWidth >= 420 ? 86: 62); window.scrollTo({top: topicDetailsPositionTop, behavior: 'smooth'}); }">What will happen to the pending transactions on my Singlife Debit Card?
{ const topicDetailsPositionTop = $refs['anchor-answer-2'].getBoundingClientRect().top + window.scrollY - (window.innerWidth >= 420 ? 86: 62); window.scrollTo({top: topicDetailsPositionTop, behavior: 'smooth'}); }">What will happen to my recurring or advance payment arrangements after the Singlife Debit Card has ceased?
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What will happen to my Singlife Debit Card?
The Singlife Debit Card will cease on 6 July 2023. You may continue using your Singlife Debit Card until 5 July 2023, or as per its expiry date, whichever is earlier.
If you have any recurring payments linked to your card, please make alternative arrangements to avoid any lapse in payments. Card renewals will cease with immediate effect on 7 June 2023.
We’re currently exploring other payment options to bring you a better experience and will provide more updates in the coming months.
There’ll be no other changes to your Singlife Account, and you can be assured your funds are secure, while the base returns remain unchanged.
What will happen to the pending transactions on my Singlife Debit Card?
All transactions completed before the cessation of the Singlife Debit Card on 6 July 2023 will be processed as usual.
What will happen to my recurring or advance payment arrangements after the Singlife Debit Card has ceased?
Any recurring or advance payment arrangements linked to the Singlife Debit Card will similarly cease on 6 July 2023, along with the Debit Card. You are advised to make alternative payment arrangements with your service provider(s), if needed, to ensure services will not be disrupted.
What should I do if I need to dispute a charge on my Singlife Debit Card?
For any disputes relating to refunds and/or reversal arising out of card transactions on the Singlife Debit Card, please email us at [email protected] with information about the dispute for our investigation.
For queries, you may call us 6827 9933 (8.45am to 5.30pm, Mondays to Fridays, excluding Public Holidays).
This webpage is published for information only and Singapore Life Ltd. accepts no liability whatsoever with respect to its use or its contents.
The information contained here is accurate as at 1 Oct 2022.